Deputy Store Manager

Deputy Store Manager (via Supportive Bridge Staffing Agency)

Salary: £38,000 - £46,000 per annum

Location: Oxford, OX4 6NF (Watlington Road Store)

Contract: Full-Time, Permanent

Experience Level: Management Experience Required

Reference Number: 701401

The Opportunity

At Supportive Bridge Staffing Agency, we excel at pairing dynamic, trusted leaders with high-growth retail brands where their talent can truly shine. We are currently recruiting a full-time Deputy Store Manager to take on a vital leadership role at a bustling retail hub on Watlington Road in Oxford.

As a Deputy Store Manager, you will be a cool, calm, and collected presence on the shop floor and behind the scenes. You’ll play a massive part in creating an environment where your team can thrive, handling everything from stock integrity to staff motivation. This role carries significant leadership accountability, giving you full ownership of the store's daily operations and performance in the absence of the Store Manager.

What You’ll Do

• Lead by Example: Set a spectacular standard for the store team in everyday performance, operational compliance, and customer engagement.

• Store Ownership: Independently manage all floor operations, safety protocols, and staff when the Store Manager is away.

• Team Development: Motivate, support, and mentor your colleagues, fostering a high-performing culture aligned with core company values.

• Commercial Performance: Diligently oversee incoming deliveries, manage the checkout areas, and closely monitor KPIs to maximize operational efficiency.

• Customer Care: Act as a welcoming, reliable face for the community, ensuring unmatched customer service and swiftly resolving escalated queries.

• Compliance & Safety: Competently maintain full compliance with Health and Safety laws, corporate standards, and guidelines.

What You’ll Need

• Proven management experience leading and developing a team within a challenging, fast-paced retail or hospitality environment.

• Excellent communication skills with a friendly, open approach to supporting colleagues and customers alike.

• A natural knack for time management, delegation, and proactive problem-solving under pressure.

• Commercial mindset with the confidence to monitor, manage, and improve store-wide KPIs.

• The resilience to guide a large team through busy peak hours.

What You’ll Receive

In addition to a competitive salary designed with equal opportunity and pay structures in mind, you will receive a comprehensive benefits package to support your well-being:

• Attractive Salary: £38,000 - £46,000 per annum.

• Work-Life Balance: 30–35 days of annual leave (pro rata) and enhanced family leave.

• Perks & Savings: A 10% in-store discount, contributory pension scheme, and specialized corporate training.

• Career Fast-Track: Ongoing high-quality training tailored to help you thrive in your role and champion your long-term progression into full Store Management.

• The "Supportive Bridge" Advantage: We act as your dedicated recruitment partner—offering tailored resume alignment, advanced interview coaching, and active tracking with the hiring manager.