Supportive Bridge Staffing Agency
Job Title: Financial Administrator
Location: Warren Lodge Care Home, Warren Ln, Ashford, TN24 8UF
Rate of Pay: £26,020.80 - £33,134.40 per annum (depending on experience) + £1,000 Welcome Bonus*
Contract Type: Permanent, Full-Time (36 hours per week, Monday to Friday, 9:00 AM – 5:00 PM)
Ratings: CQC Rating: Good | Carehome.co.uk Rating: 9.6 / 10
We are partnering with Warren Lodge Care Home in Ashford—an exceptional facility holding a fantastic 9.6/10 carehome.co.uk rating—to find an organized and detail-oriented Financial Administrator. Warren Lodge is dedicated to delivering person-centred care, supporting independence, and helping residents live their best lives in a warm, welcoming community.
As a Financial Administrator through Supportive Bridge, you will be the backbone of the home's operational administration, managing finances, billing, payroll support, and providing essential clerical backing to the Home Manager.
Use bespoke software to raise invoices, process income (including cash allocation), complete banking, and manage debt.
Liaise closely with Local and Health Authorities to ensure appropriate information and payments are received.
Ensure complete, accurate documentation—including Terms and Conditions—is recorded for all resident admissions.
Safeguard monies on behalf of residents and funds raised by the home, accurately recording and reconciling transactions against bank statements.
Oversee purchasing, supplier payments, petty cash management, and stock replenishment.
Process employee-related information and payroll details to ensure accurate, timely staff payments, while providing general clerical support (letter writing, memos, and reporting) to the Home Manager.
Previous experience working as a Financial Administrator coupled with a friendly, customer-focused manner both face-to-face and over the phone.
Highly organised, approachable, and detail-oriented with the ability to handle a varied workload efficiently.
Strong relationship-building skills with residents, families, and internal or external teams, underpinned by a caring attitude.
Competitive Salary & Bonus: £26,020.80 to £33,134.40 per annum on a 36-hour permanent contract, plus a £1,000 welcome bonus*.
Financial Flexibility: Access Wagestream to instantly draw down up to 40% of your earned wages before payday.
Health & Wellbeing Support: Free 24/7 access to My Healthcare (remote GP appointments, physiotherapy, and mental health support) plus an annual healthcare product allowance of approximately £350.
Leave & Security: 28 days holiday and an enhanced frontline sick pay scheme to support you during longer absences.
Daily Perks: Free hot meals provided on every shift and interest-free annual travel loans for public transport.
Comprehensive Benefits: Enhanced pension plans, parental leave options, a dedicated Menopause Plan, gym discounts, and long-service milestone rewards.