Support Worker
About this role
Support Worker - Assisted Discharge (British Red Cross)
Location: Royal Bournemouth Hospital & Poole Hospital, Dorset
Salary: £24,479 per annum pro-rata (£13.45 per hour)
Job Type: Permanent, Part-Time (21 hours per week, including weekends and Bank Holidays on a 7-day rota)
Application Deadline: Wednesday, 7th October 2026 (23:59)
Role Overview
Do you want to make a real difference to people’s lives the moment they leave the hospital? Supportive Bridge Staffing Agency is proud to partner with the British Red Cross to recruit a compassionate, permanent Support Worker for their Assisted Discharge team across Royal Bournemouth and Poole hospitals in Dorset.
In this vital part-time role, you will act as a lifeline for vulnerable individuals returning home after a hospital stay, helping them recover safely, regain their independence, and feel supported. No formal care experience is necessary—if you are kind, reliable, and patient, you have everything it takes to succeed!
Key Responsibilities
Assisted Discharge & Home Support: Provide essential practical and emotional support to adults leaving hospital, helping them transition safely back into their own homes.
Welfare & Daily Living: Conduct welfare calls, home visits, and assist with practical tasks such as shopping and following personalised support plans.
Clinical & Community Liaison: Respond effectively to referrals from hospital clinicians and community health professionals to ensure seamless care.
Relationship Building: Provide a friendly, reassuring face and build meaningful connections that empower service users during a vulnerable time.
What You Will Need
Personal Qualities: A kind, calm, and confident approach with exceptional people skills and a passion for helping others.
Core Requirements: Full UK Manual Driving Licence held for a minimum of 2 years, with a willingness to drive service vehicles.
Skills: Basic IT literacy, strong communication skills, and the ability to work both independently and collaboratively within a team.
Availability: Flexibility to work on a 7-day rotating schedule, including weekends and Bank Holidays.
Outstanding Benefits & Perks
Competitive Pay: £24,479 pro-rata salary (£13.45 per hour).
Generous Leave: 36 days annual leave (pro-rata including bank holidays) + the option to buy 5 extra days.
Pension Scheme: Up to a 6% contributory pension.
Health & Wellbeing: Access to Peer Support networks, the CiC Employee Assistance Programme (EAP), and the Headspace App.
Perks & Discounts: Blue Light Discount Card, Tickets For Good, employee benefits platform, and a Cycle2Work scheme.
Career Growth: Extensive learning and development opportunities with clear pathways for progression.