Administrator

Supportive Bridge Staffing Agency

Job Title: Receptionist Administrator

Location: Bupa Clinic, Ringwood, BH24 1EX

Rate of Pay: £27,900 per annum (pro rata)

Contract Type: Permanent, Part-Time (16 hours per week: Thursdays and Fridays, 8:00 AM to 4:30 PM)

About the Role

We are partnering with the Bupa Clinic in Ringwood to find a dedicated, friendly, and customer-focused Receptionist Administrator on a permanent, part-time basis. As the first point of contact for our customers, you will play a vital role in creating a warm and professional experience for every person who visits or contacts the clinic.

As an Administrator through Supportive Bridge, you will efficiently manage all front-of-house and administrative activities, ensuring the smooth running of the centre while delivering an outstanding customer experience for both adults and children.

Key Responsibilities

• Welcome and support customers throughout their visit, ensuring an exceptional experience from arrival to departure.

• Manage incoming calls, emails, and customer enquiries professionally and efficiently.

• Book, amend, and manage appointments using clinical systems, and process payments, invoices, and related administrative tasks accurately.

• Prepare customer documentation, support the management of medical records, and handle test results within agreed timescales.

• Maintain a clean, professional, and welcoming reception environment and assist with stock control and office administration.

What We Are Looking For

• Previous reception, administration, or customer service experience, ideally within a healthcare setting.

• Excellent communication, interpersonal, and organisational skills with great attention to detail.

• Confidence using Microsoft Office and digital systems, along with the ability to remain calm and prioritise workload in a busy environment.

• Audio typing skills and knowledge of medical terminology are highly desirable.

Why Join Through Us at Bupa Clinic Ringwood?

• Competitive Salary: £27,900 pro rata on a permanent, part-time contract with a consistent schedule (Thursdays and Fridays).

• Holiday & Leave: 25 days’ holiday (increasing with service) plus the option to buy or sell days, and 3 paid volunteering days.

• Health & Wellbeing Support: Free Bupa health insurance, discounted dental cover, digital GP access, and emotional/family wellbeing resources.

• Financial Security & Support: Enhanced pension plans, life insurance, and resources to support financial wellbeing and carers.