Technical Administrator (Part time)

Technical Administrator (Part-Time)

Location: Deeside, Flintshire

Salary: 30,000 per annum (Pro Rata)

Job Type: Permanent, Part-Time (Monday to Friday, either 08:00 to 13:00 or 11:30 to 16:30)

Role Overview

Are you an organized, detail-oriented professional looking for a flexible part-time role with a secure industry leader? Supportive Bridge Staffing Agency is proud to partner with EMCOR UK (part of OCS) to recruit a permanent Technical Administrator based in Deeside.

Supporting the Defence sector, this position offers long-term career stability, a convenient part-time schedule, and an extensive suite of corporate benefits. In this role, you will provide vital technical and administrative support to the Account Manager while coordinating Planned Preventative Maintenance (PPM) and reactive works efficiently.

Key Responsibilities

• Workflow & Helpdesk Coordination: Operate the EMCOR Helpdesk, allocate work to site teams, update client systems with progress, and schedule/plan all PPM works for internal teams and specialist contractors.

• Financial & Billing Administration: Coordinate billing, process reactive, labour, and subcontractor costs, handle site purchasing via JD Edwards, and prepare works-in-progress paperwork for invoicing.

• Contract & Data Management: Maintain contract files, Integrated Management Systems (IMS), and compliance documents, while producing monthly reports for the client.

• Personnel & Operational Support: Manage weekly timesheets, handle holiday and sickness reporting, organize travel and accommodation, maintain call-out rotas, and process incoming/outgoing post.

• Subcontractor Liaison: Manage subcontractor enquiries, organize call-outs for repairs, and track the return of internal/external service reports and quotes.

What You Will Need

• Experience: Solid background in a similar technical administration, helpdesk, or facilities management support role.

• Technical Skills: Strong computer literacy, particularly with Microsoft Word and Excel, and familiarity with building services operations.

• Core Competencies: Exceptional planning, time-management, and multi-tasking skills, with the ability to work on your own initiative under pressure.

• Interpersonal Skills: A strong understanding of customer service, excellent communication abilities, and a professional approach.

Outstanding Benefits & Perks

• Flexible Part-Time Hours: Work a consistent Monday–Friday schedule (choose between 08:00–13:00 or 11:30–16:30).

• Generous Leave: 25 days holiday + Bank Holidays (pro rata), plus a Holiday Buy Scheme (up to 5 extra days) and Paid Volunteering/Charity Days.

• Financial Incentives: Refer-a-friend scheme worth £500 per referral and GEMS internal recognition rewards.

• Health & Wellbeing: Medicash Health Cash Plan covering dental, optical, and physiotherapy, alongside an Employee Assistance Programme (EAP).

• Lifestyle Perks: Discount shopping, gym memberships, mobile deals, family activities, car leasing, breakdown cover, and a Bike to Work Scheme.

• Career Growth: Industry-leading learning and development pathways with clear opportunities for progression.