Customer Assistant

Customer Assistant (Retail - Part-Time)

• Location: Store – 18 West Road, Forres (IV36 2GW)

• Agency: Supportive Bridge Staffing Agency

• Contract: Permanent, Part-Time (20-hour contract)

• Shifts: Various shifts

• Experience Level: Entry Level

• Reference Number: SBS-714288

The Opportunity

At Supportive Bridge Staffing, we specialize in connecting enthusiastic individuals with fantastic workplaces. We are currently recruiting a part-time Customer Assistant to join the team at a premier, fast-moving retail store on West Road in Forres. If you are looking for an engaging role with a structured 20-hour schedule that offers a great work-life balance, this is the perfect opportunity.

In this dynamic environment, no two shifts are the same. From restocking shelves to jumping on the tills, you’ll keep moving, help business boom, and never be bored. You’ll work closely with your retail colleagues to keep the store clean, tidy, and organised, ensuring every customer receives the great service they deserve.

What You’ll Earn & Receive

• Hourly Rate: £13.45 – £14.45 per hour

• Premium Pay: An additional £2.00/hr for Bank Holidays and £3.50/hr for night shifts

• Holiday: 30–35 days of annual leave (pro rata)

• Perks: 10% in-store discount & Pension scheme

• Support: Enhanced family leave & Long service awards

• Progression: Quality training to help you thrive, with pathways to become a Freshness, Non-Food, or Bakery Specialist.

What You’ll Do

• Act as a store expert, helping customers with their questions, queries, and requests.

• Efficiently work deliveries as they arrive in store.

• Passionately provide excellent customer service.

• Proactively keep the bakery topped up by baking fresh goods.

• Expertly merchandise and maintain the middle aisles of Non-Food products.

What You’ll Need

• Experience working in a fast-paced retail, hospitality, or customer-facing environment.

• Excellent customer service skills.

• Flexibility to handle varied shifts, starting early or finishing late.

• A positive, adaptable approach to changing priorities.

• A friendly manner and a smile to inspire your team and help customers.

A Note on Applications:

Thinking of using AI to help with your application? Generative AI tools are great for brainstorming and interview prep, but our onboarding team loves to see your genuine voice. Make sure your application reflects you!