Customer Assistant

Customer Assistant (via Supportive Bridge Staffing Agency)

Salary: £13.45 - £14.45 per hour (plus shift premiums)

Location: Bridgend, Tondu, CF32 9DF (Off Maesteg Road Store)

Contract: Full-Time (35-Hour Contract), Permanent

Shifts: Various shifts between 5:00 AM and 11:00 PM

Experience Level: Entry Level

Reference Number: 720339

The Opportunity

At Supportive Bridge Staffing Agency, we don’t just place you in a role—we match you with energetic, supportive teams where you can build a real career. We are currently recruiting for full-time Customer Assistants to join a highly collaborative, fast-paced retail team in Bridgend, Tondu.

If you are a driven person who loves interacting with people and enjoys a vibrant workplace where no two days are ever the same, this is the job for you. From jumping on the tills to restocking shelves, you’ll keep things moving and the business booming. You’ll take pride in going the extra mile to keep the store organized, working alongside great colleagues to deliver excellent service to the local community.

What You’ll Do

• Be the In-Store Expert: Help customers with their questions, queries, and requests with a friendly, welcoming attitude.

• Keep Stock Flowing: Efficiently work deliveries as they arrive at the store.

• Freshness First: Proactively keep the bakery section topped up by baking fresh goods.

• Visual Merchandising: Expertly arrange and maintain the popular middle aisles of exciting non-food promotional products.

What You’ll Need

• Experience working (or the ability to thrive) in a high-energy, fast-paced environment.

• Excellent customer service skills and a naturally helpful manner.

• Flexibility: The availability to work a variety of full-time shifts scheduled between 5:00 AM and 11:00 PM.

• A positive, flexible approach when store priorities change.

• Drive, a strong work ethic, and a welcoming smile to inspire your team and help customers.

What You’ll Receive

In addition to a competitive hourly rate, you will receive a fantastic benefits package designed to support your well-being and life outside of work:

• Competitive Pay: £13.45 - £14.45/hr base rate, plus an extra £2.00/hr for bank holidays and £3.50/hr for night hours.

• Time Off: 30–35 days of holiday per year (pro rata).

• Great Perks: A 10% in-store discount, pension scheme, and enhanced family leave.

• Career Growth: Access to top-tier training to help you thrive, with pathways to progress into a Freshness, Non-Food, or Bakery Specialist.

• The "Supportive Bridge" Advantage: We provide dedicated application tips, resume guidance, and interview prep to support you every step of the way.