Youth & Adult Escort Officer

Youth & Adult Escort Officer (Dual Badge Officer - PECS)

Location: Watton Vehicle Base, Norfolk, United Kingdom (IP25 6JB)

Job ID: 303634

Employment Type: Full-Time, Regular (Part-time considered across full working days)

Salary & Earnings:

• Initial Training Salary: £25,555 per annum (35 hrs pw)

• Graduated Base Salary: £29,205 per annum (40 hrs pw) with clear annual progression up to £31,063 by Year 4.

• Specialist Allowances: £600 per year driving allowance + £900 per year specialist dual-badge training allowance.

• Potential First-Year Income: Up to £35,705 when combined with base salary, allowances, and average overtime (8 hrs pw).

About Supportive Bridge Staffing Agency

At Supportive Bridge, we connect dedicated, compassionate professionals with critical public-sector careers. Partnering with top-tier justice service providers, we specialize in placing candidates into stable roles where your daily work safeguards vulnerable individuals and keeps the justice system moving safely.

Role Overview

As a Dual Badge Officer (DBO) within Prisoner Escort Custody Services (PECS), you will act as part of a crew delivering secure transport and custody services for adults, children, and young people. You will escort individuals to court, maintain absolute welfare standards in custody, and support their safe return or release.

Key Responsibilities:

• Pre-Ops & Briefings: Attend briefings, review route and detainee details, and carry out vehicle checks and risk assessments.

• Secure Transport & Care: Transport adult and young detainees safely, providing professional support and engagement tailored to young people.

• Court Supervision & Liaison: Supervise detainees at court, collaborating closely with court personnel and support services.

• Safeguarding & Documentation: Complete accurate paperwork, manage a variety of operational situations, and champion the welfare of vulnerable individuals.

What We Are Looking For

We welcome applicants from diverse backgrounds—including care work, support work, security, driving, logistics, and customer service. What matters most is your reliability, trustworthiness, compassion, and a genuine interest in working with children and young people.

Requirements:

• Driving Licence: A full UK driving licence (B/B1) is essential.

• Core Competencies: Strong communication skills, emotional intelligence, calmness under pressure, and physical fitness for an active role.

• Right to Work: Unrestricted right to work in the UK (with at least 2 years remaining on any visa and a minimum of 1 year UK residency). Note: This role is not eligible for Skilled Worker visa sponsorship.

• Vetting Ready: Ability to pass Ministry of Justice Enhanced Level 2 checks and an Enhanced DBS. (Note: This role is exempt from the Rehabilitation of Offenders Act 1974).

What We Offer You

• Fully Paid Training: An extensive 5½-week structured induction and training program, backed by ongoing mentorship from experienced colleagues.

• Predictable Scheduling: 24/6 shift patterns across early and late shifts, scheduled via a rota provided 12 weeks in advance.

• Financial Security: Up to 6% contributory pension scheme (matched) alongside structured annual pay progression and specialty allowances.

• Health & Wellbeing: Access to an Employee Assistance Programme (EAP), MIND mental health support, Simply Health cash/dental plans, and gym discounts.

• Perks & Leave: 20 days holiday (rising to 25 with service) plus bank holidays, alongside nationwide retail, entertainment, and lifestyle discounts.

Our Recruitment Process

1. Online Application: Submit your profile, eligibility answers, and online assessments.

2. Virtual Assessment: Competency-based interview, a brief online roleplay, and a written exercise.

3. Vetting & Checks: Right-to-work verification, Enhanced DBS, references, and occupational health checks.

4. Job Offer: Confirmation of your placement and start date for your paid training course.