Customer Team Member

Customer Team Member

Position: Customer Team Member

Location: 85 Town Lane, Mobberley (WA16 7HH)

Company: Supportive Bridge Staffing Agency (Placing for Co-op Food Stores)

Pay Rate: £13.04 per hour

Contract Type: Permanent, Part-Time (16 hours per week + regular overtime)

About the Role

We are partnering with the Co-op to recruit a friendly and community-driven Customer Team Member for their fast-paced store in Mobberley. In this role, you will be the welcoming face of the store, helping deliver essential daily services to the local community—including supporting transactions on our Post Office Counters.

Whether keeping shelves stocked, operating the tills, or promoting Co-op membership, you’ll play a key part in making life easier for our customers every single day.

Key Responsibilities

• Customer Service: Deliver friendly, thoughtful service on the shop floor and tills, and support transactions on our Post Office counters.

• Store Operations: Keep shelves fully stocked, check prices, monitor dates and temperatures, and maintain stock accuracy.

• Community & Membership: Promote Co-op Membership and help the store stay connected with local and national causes.

What We Are Looking For

• Age Requirement: Must be aged 18 or over (due to business needs involving early morning, late-night shift requirements, or operational needs).

• Passion & Attitude: A genuine passion for helping people and delivering exceptional customer service.

• Experience: An interest in retail and working in a busy environment. No prior retail experience is necessary, as full, paid training is provided!

• Flexibility: Available to work varied shifts including early mornings (store opening), afternoons, and late evenings (store closing), including at least 1 weekend shift (to be discussed at interview).

Perks & Benefits

• Competitive Pay: £13.04 per hour with opportunities for regular overtime.

• Generous Discounts: 30% discount on all Co-op products in-store.

• Holiday Allowance: Starting from 31 days of holiday per year (pro-rata for part-time, including bank holidays).

• Financial Wellness: Wagestream app access (giving you flexible access to your pay as you earn it) and up to 10% employer pension contributions.

• Health & Wellbeing: 24/7 access to GP appointments and dedicated colleague support programmes.

• Career Growth: Full training, career development resources, and a Cycle-to-Work scheme.