Customer Assistant

Customer Assistant (via Supportive Bridge Staffing Agency)

Salary: £13.45 per hour (plus shift premiums)

Location: Derby, DE23 6UQ (Southgate Retail Park, Normanton Rd Store)

Contract: Part-Time (25-Hour Contract), Permanent

Experience Level: Entry Level

Reference Number: 713797

The Opportunity

At Supportive Bridge Staffing Agency, we match motivated, positive individuals with collaborative retail environments where teamwork is everything. We are currently recruiting for a permanent, part-time Customer Assistant to join a high-energy store team in Derby.

If you enjoy staying active, love working with people, and want a job where no two days are the same, this 25-hour contract is perfect for you. From jumping on the tills to handling fresh deliveries, you will be part of a bustling team that keeps business booming. You’ll take pride in maintaining an organized store environment while ensuring every visitor leaves with a great customer experience.

What You’ll Do

• Customer Care: Act as an in-store expert, helping customers with their questions and requests with a friendly, welcoming manner.

• Stock Flow: Efficiently handle and check deliveries as they arrive to keep the shop floor fully stocked.

• Bakery Management: Proactively manage the store bakery section, preparing and topping up fresh baked goods throughout the day.

• Merchandising: Maintain and beautifully arrange product displays, including the highly popular promotional non-food middle aisles.

What You’ll Need

• Experience working (or the mindset to thrive) in a fast-paced environment.

• Strong customer service skills and a positive approach to changing priorities.

• Flexibility: The availability to work varied shifts, including starting early or finishing late.

• A friendly, collaborative manner that inspires your teammates and assists shoppers.

• The drive to pitch in, work hard, and make your local store a standout success.

What You’ll Receive

In addition to a competitive hourly rate, you will receive a comprehensive benefits package designed to reward your dedication:

• Competitive Pay Structure: £13.45/hr base rate, plus an extra £2.00/hr for bank holidays and £3.50/hr for night hours.

• Generous Time Off: 30–35 days of annual leave per year (pro rata).

• Perks & Security: A 10% in-store discount, company pension scheme, long service awards, and enhanced family leave.

• Career Growth: Access to top-tier training to help you succeed, with clear pathways to specialize as a Freshness, Non-Food, or Bakery Specialist.

• The "Supportive Bridge" Advantage: We guide you seamlessly through the initial application stages, offer interview coaching, and advocate directly for your career progression.