Receptionist

As a Receptionist, you will play a key role in creating a positive first impression for the care home while delivering efficient administrative support. You will manage reception duties, assist with office administration, and contribute to external marketing activities on designated days, ensuring the home maintains a professional and welcoming environment.

Key Responsibilities

• Welcome visitors, answer telephone enquiries, and direct calls or messages to the appropriate team members.

• Carry out reception and administrative duties, including maintaining records and supporting the management team.

• Assist with external marketing activities for two days each week while ensuring the reception area remains organised and professional.

Requirements

• Excellent verbal and written communication skills with strong customer service abilities.

• Confident using computer systems and completing administrative tasks accurately.

• Previous experience handling customer enquiries or resolving issues in a professional manner.

Benefits

• Competitive hourly pay with opportunities for career development and ongoing training.

• Supportive and friendly working environment within a respected care organisation.

• DBS check provided and excellent opportunities for long-term career progression.