Customer Assistant - Service

Customer Assistant - Service (Cheltenham)

Position: Customer Assistant - Service

Location: Cheltenham, UK (GL51 3BW)

Employment Type: Fixed Term | Hourly Paid

Hours: 25 Hours per week

Schedule: Fully Flexible, Monday to Sunday, 9:00 AM – 7:00 PM

Salary/Compensation: Competitive salary, plus excellent benefits

About the Role

As a Supportive Bridge Staffing Agency, we are proud to partner with Morrisons to connect friendly, community-minded individuals with fantastic retail careers.

Morrisons is looking for approachable, customer-focused people to join their Service team in Cheltenham. In this role, you will be the welcoming face of the store, providing a great experience for customers at checkouts, self-serve tills, and kiosks.

• Key Responsibilities: Helping customers with their shop, processing transactions smoothly, and delivering service with a smile so every shopper leaves feeling valued and looked after.

• Team Collaboration: Receiving cross-training to support other parts of the store—such as Market Street or Replenishment teams—making this ideal for a flexible team player ready to pitch in wherever needed.

About You

Morrisons is looking for people who share a genuine passion for putting customers first. Ideal candidates will possess:

• A helpful, friendly, and approachable manner

• An enjoyment for staying active and being hands-on

• The ability to thrive in a busy, structured environment

• Comfort using equipment safely and following processes

• A dedication to supporting customers and resolving queries

Rewards and Benefits

Working with Morrisons comes with a wonderful selection of perks to support you both professionally and personally:

• Generous Discounts: 15% discount in supermarkets and convenience stores from day one, plus an extra 10% discount card for a friend or family member.

• Holidays: Six weeks holiday (including bank holidays).

• Health & Wellbeing: Healthcare and well-being benefits, including Aviva Digital GP, Vita Health wellbeing support, and a healthcare cash plan.

• Financial Security: Competitive pension, life assurance, and salary finance options.

• Family Friendly: Policies including 26 weeks maternity and adoption leave, alongside neonatal and fertility leave.

• Perks & Extras: Morrisons MyPerks (discounts at high street shops, cinemas, and gyms), a subsidised in-store cafe, and optional payroll charity donations.