Receptionist
About this role
As a Receptionist, you will deliver a professional, empathetic front-of-house service across rotating shifts (including early mornings and evenings). You will welcome patients in person, manage front desk operations, and direct visitors to appropriate departments while maintaining a calm, well-organized reception area.
Key Responsibilities
Greet patients, visitors, and consultants, providing a warm, professional welcome and directing them to appropriate waiting areas.
Support front-of-house operations across both Main Reception and Outpatients Reception.
Deliver exceptional customer service, build positive relationships using empathy, and handle face-to-face enquiries efficiently.
Requirements
Strong customer service background with excellent interpersonal and communication skills.
Flexibility to work across shift rotas covering 06:30–14:30, 08:00–16:00, and 12:00–20:00.
High organizational skills, empathy, and the ability to thrive in a fast-paced hospital environment.
Benefits
Free gym membership access and personal health assessments across facilities.
Comprehensive rewards package including pension options, retail discounts, and lifestyle benefits.
Career growth and professional development opportunities within a leading healthcare environment.