Supportive Bridge Staffing & Recruitment is pleased to assist Nuffield Health in finding a efficient and customer-focused Physiotherapy Administration assistant to join their team in Newcastle, UK.
In this role, you will play a key supporting role within a bustling hospital environment, providing vital administrative expertise to clinical teams, patients, and visitors alike. You will be part of the UK’s largest healthcare charity, helping maintain seamless operational efficiency while upholding high standards of patient care.
Role Description As a Physiotherapy Administration assistant, you will deliver comprehensive administrative and organizational support to ensure clinical workflows run smoothly. You will handle inquiries, maintain accurate patient records, and act as a welcoming point of contact for staff, consultants, and visitors.
Key Responsibilities
Enter, maintain, and update patient data accurately across electronic and manual hospital administrative systems.
Handle internal and external queries efficiently, providing exceptional customer service and escalating issues when necessary.
Provide reliable administrative support to nursing and clinical staff to ensure seamless departmental operations.
Requirements
Proven customer service and communication skills, ideally with prior experience in healthcare administration.
Strong IT literacy and confidence in data entry, record management, and information handling.
High degree of empathy, attention to detail, and the ability to organize tasks effectively in a fast-paced environment.
Benefits
Flexible ad-hoc bank scheduling to suit your availability and routine.
Paid holiday entitlement compliant with the Working Time Directive alongside pension scheme access.
Heavily discounted gym and fitness membership rate of £35.00 per month.