Customer Team Member
About this role
Customer Team Member (Supportive Bridge Staffing Agency)
Position Overview
Job Title: Customer Team Member
Agency: Supportive Bridge Staffing Agency
Location: 361 Beersbridge Road, Belfast (BT5 5DT)
Hours: Part-time, 12 hours per week (Permanent contract + regular overtime)
Working Pattern: A mix of opening, closing, and mid-day shifts. Flexibility is required across the week, including at least 2 evening shifts and 1 weekend shift (either Friday after 6 PM, any shift on Saturday, or Sunday).
Salary: £13.04 per hour
Closing Date: 06-08-2026
Job ID: 1068979
About the Role
Supportive Bridge Staffing Agency is looking for a friendly and motivated Customer Team Member to join our partner store team in Belfast. Step into a dynamic, fast-moving retail environment where you will play a key role in delivering helpful service and essential community services every day.
Depending on the store, tasks may involve working in the post office or bakery, or helping with online services by picking and packing orders for home delivery. No prior retail experience is necessary, as full, paid training is provided from day one.
Key Responsibilities
Customer Service: Deliver friendly and thoughtful service, welcoming customers and helping to put things right when needed.
Shop Floor & Tills: Work hands-on on the shop floor and operating tills to create a great shopping experience.
Store Standards: Keep shelves fully stocked, maintain price accuracy, check dates and temperatures, and ensure the store remains safe and legal.
Teamwork: Work closely with colleagues to keep daily operations running smoothly.
Community & Membership: Promote Co-op membership and support local community connections.
What You’ll Bring
Passion for People: A genuine enthusiasm for helping others and delivering great customer service.
Flexibility: The ability to work a flexible shift schedule across various times of the week.
Enthusiasm: An interest in retail and working in a busy store environment (experience is helpful but not required).
Benefits & Perks
Competitive Pay: £13.04 per hour.
Paid Time Off: Starting from 31 days of holiday per year (including bank holidays, pro-rata for part-time colleagues).
Pension Scheme: Up to 10% employer contributions.
Discounts: 30% off all Co-op products in-store.
Financial Flexibility: Access to Wagestream (a money management app giving you flexible access to your pay as you earn it).
Health & Wellbeing: 24/7 access to GP appointments and colleague support programs, plus a Cycle-to-Work scheme.
Career Growth: Full training, career development resources, and great opportunities to step up your retail career.
Application Process
No CV Required: You can apply quickly and easily right from your mobile device.
Assessment: As part of the application process, you will need to complete two short online assessments (taking approximately 15 to 20 minutes).