Mindplace Centre Manager - Harrow
About this role
Supportive Bridge Staffing Agency
Job Title: Mindplace Centre Manager
Location: Mindplace Harrow, Harrow, HA1 1BE
Rate of Pay: Starting from £47,700 per annum (depending on experience)
Contract Type: Permanent, Full-Time (37.5 hours per week)
About the Role
We are partnering with Mindplace Harrow to find a dynamic and experienced Centre Manager on a permanent, full-time basis. In this pivotal leadership role, you will be accountable for owning and driving all centre activities, ensuring operational performance is optimised, clinical governance standards are met, and the highest levels of customer satisfaction are consistently delivered.
As a Mindplace Centre Manager through Supportive Bridge, you will lead commercial and business growth, manage large teams, and collaborate with corporate partners to shape a vibrant, supportive mental health and wellbeing environment.
Key Responsibilities
Support the Regional Operations Manager with the opening of new Mindplace centres across the region.
Lead and manage the commercial and business needs of the centre, overseeing client contacts, business relationships, and local marketing initiatives.
Drive operational efficiency, resource utilisation, and profitable growth while keeping the customer at the centre of operations.
Analyse customer satisfaction results, Net Promoter System insights, and feedback to implement speedy remedial actions and continuous service improvements.
Maintain a robust control environment ensuring clinical staff adhere to regulatory requirements (e.g., CQC, HCPC, BABCP).
Act as the operational lead for key corporate clients and support new business developments locally.
What We Are Looking For
Strong operational and healthcare management experience, with a background in mental health, corporate healthcare, or wellbeing industries being highly desirable.
Proven experience leading large teams, managing people, and driving strong business performance and results.
Excellent interpersonal, communication, problem-solving, and project management skills.
Experience working within a regulated environment and strong IT proficiency across Microsoft Office systems.
Why Join Through Us at Mindplace Harrow?
Competitive Salary: Starting from £47,700 per annum (depending on experience) on a permanent full-time contract.
Health Cover: Complimentary Bupa health insurance included as a benefit in kind.
Leave & Flexibility: Equivalent to 25 days holiday per year (increasing with service) with options to buy or sell, plus family-friendly benefits.
Financial & Retirement Security: Enhanced pension schemes, life insurance, discounted dental insurance, and financial wellbeing channels.
Digital Support: Access to a mobile Digital GP platform and a dedicated family mental health line.