Retail Shift Manager

Retail Shift Manager (Leadership Placement)

Location: Store – Benwell Lane, Newcastle upon Tyne (NE15 6RS)

Contract Duration: Permanent

Contract Type: Full-Time (35-Hour Contract, varied shifts)

Experience Level: Entry Level / Emerging Leader

Reference Number: 716436

Pay Rate: £13.45 - £14.45 per hour (plus £2.00/hr for bank holidays and £3.50/hr for nights)

About the Role

At Supportive Bridge Staffing Agency, we specialize in identifying hidden leadership potential and connecting motivated individuals with thriving workplaces. We are currently recruiting an ambitious, entry-level Retail Shift Manager to step up and join the team at Lidl.

Everyone who succeeds in this role brings something unique to the table, but they all share a reliable, highly organized mindset and the ambition to go far. As a Retail Shift Manager, you will be the driving force that helps maintain high standards day after day. From motivating your team to taking full ownership of the shop floor, you will keep store operations running like clockwork in a fast-paced, challenging environment.

If you have some experience coordinating teams and are looking for the perfect environment to officially find your footing as a leader, this role offers the responsibility, competitive pay, and structured training you need to build a successful career.

What You'll Do

• Lead and Motivate: Inspire and support your team on every shift, cultivating an environment where your colleagues can succeed alongside you.

• Take Ownership: Manage store operations and team members confidently in the absence of the Store Manager and Deputy Store Manager.

• Solve Problems: Swiftly handle day-to-day challenges and effectively delegate tasks to keep the shift moving.

• Manage Daily Operations: Oversee freshness, cash processes, inventory, and stock management to ensure seamless store performance.

• Customer Excellence: Ensure every customer enjoys the very best experience each time they visit.

What You'll Need

• Some experience leading, coordinating, or motivating a team to achieve goals in a bustling, fast-paced environment.

• The ability to effectively delegate tasks and keep a team on track.

• A patient, friendly manner with the ability to keep calm under pressure.

• A proactive, encouraging approach to help your colleagues develop their own skills and improve operations.

• A genuine passion to thrive as a core pillar of the Store Team.

What You'll Receive

• Competitive hourly pay with premium rates for nights and bank holidays.

• 30-35 days of holiday (pro rata).

• 10% in-store discount & pension scheme.

• Enhanced family leave & long service awards.

• A generous benefits package designed to support your well-being and life outside of work.

A Note on Applications & Inclusivity

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds to grow in a fair, respectful, and inclusive environment.

Thinking of using AI to help with your application?

AI tools (like ChatGPT or Gemini) can be great for getting started and preparing for interviews. However, remember that hiring teams easily spot standard AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique, authentic leadership potential!

Please note: Employment is conditional upon the receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service (DBS) check.