Receptionist

Supportive Bridge Staffing & Recruitment is delighted to assist Nuffield Health in finding a welcoming and sensitive Receptionist to join their dedicated team in Woking, UK.

In this vital front-facing role, you will act as the face of the hospital, creating a comforting environment for patients and visitors. You will work within a supportive front-office team committed to delivering exceptional patient experiences and maintaining smooth daily operations.

Role Description As a Receptionist, you will serve as the primary point of contact for patients arriving at the hospital, delivering compassionate customer service both in person and over the phone. You will handle administrative tasks, manage appointment schedules, and ensure all administrative workflows are handled seamlessly.

Key Responsibilities

• Greet patients and visitors warmly, directing them to appropriate waiting areas and ensuring they feel comfortable.

• Handle incoming phone calls, respond to inquiries, and schedule patient appointments efficiently.

• Prepare essential clinical paperwork, referral documents, and charge sheets to support department operations.

Requirements

• Strong communication, IT, and keyboard skills with the ability to explain complex information clearly and sympathetically.

• Prior administrative or reception experience, ideally gained within a healthcare environment.

• High level of empathy, attention to detail, and exceptional customer service skills.

Benefits

• Flexible ad-hoc bank hours to easily balance work with personal commitments.

• Paid holiday entitlement aligned with the Working Time Directive and pension scheme options.

• Access to discounted gym and fitness membership at £35.00 per month.