Front of House Team Member (Bank)

Supportive Bridge Staffing & Recruitment is seeking a friendly and welcoming Front of House Team Member to join the team at Bristol North Fitness & Wellbeing Club in Bristol, UK. In this role, you will be the first point of contact for members and visitors, delivering excellent customer service and ensuring a warm, professional environment.

Working on a flexible bank contract basis, you will support front-of-house and reception operations on an ad-hoc schedule to suit facility requirements and your availability. You will combine front-desk hospitality with café support and poolside cover to keep club operations running smoothly.

Key Responsibilities

• Greet members and visitors with a warm welcome, handle phone and face-to-face inquiries, and manage front desk operations efficiently.

• Assist the café team with preparing and serving fresh, healthy food and beverages to club members.

• Support pool safety by covering Lifeguard breaks when required, maintaining high standards of observation and facility care.

Requirements

• Strong communication and interpersonal skills with an approachable, empathetic, and customer-focused manner.

• Basic IT literacy, including proficiency in MS Word and Excel.

• Ability to swim to a high standard and willingness to complete on-site lifeguard break coverage training.

Benefits

• Flexible ad-hoc bank contract tailored to suit your weekly schedule and availability.

• Paid holiday entitlement calculated in accordance with the Working Time Directive.

• Access to a workplace pension scheme and discounted gym membership options.