Credit Control Assistant
About this role
Credit Control Assistant - Job Vacancy
Location: Portland, United Kingdom (Agincare Finance Department)
Salary: Up to £30,000 per annum (Dependent on Experience)
Contract Type: Full Time (40 hours per week)
Closing Date: 30 August 2026
Job Overview
Supportive Bridge Staffing Agency is hiring a detail-oriented and proactive Credit Control Assistant to join Agincare's dynamic finance team in Portland.
In this role, you will play a key part in maintaining healthy cash flow, supporting accurate billing, and ensuring a smooth customer experience. It is a fantastic opportunity for a professional who enjoys problem-solving, building strong relationships, and taking ownership of their work in a growing, supportive organization!
What We Offer You
Salary: Up to £30,000 per annum
Hours: 40 hours per week, based at the Portland office
Fully funded training and career development opportunities
Blue Light discount package (fantastic discounts on travel, leisure, entertainment, and more)
Employee Assistance Programme (EAP) supporting you and your family
Company pension scheme
What You Will Do
Generate customer statements and chase letters on time
Follow up on overdue payments from clients via letter and phone
Administer probate queries, Power of Attorney (POA) changes, and small claims court work
Reconcile, maintain, and update customer accounts and histories on relevant databases
Build and maintain strong working relationships with branch/care home managers, admin staff, and local council payment teams
Support sales ledger receipts and allocations, including direct debit processes
Assist in producing timely debtor reports, monthly management accounts, and ad hoc reports
Provide guidance to team members and cover for the Credit Control Manager during absences
What We Are Looking For
Strong numerical ability and exceptional attention to detail
Excellent written and verbal communication skills with a confident, customer-focused approach
Good computer literacy, with strong skills in Microsoft Excel
Experience working with financial databases or credit control systems
Previous experience in a similar credit control or finance role