Customer Assistant

Customer Assistant

• Location: Accrington (Hyndburn Road, BB5 4ES)

• Contract: Permanent, Part-Time (Offering flexible 15–25 hour contracts)

• Salary: £13.45 - £14.45 per hour (plus an extra £2.00/hr during bank holidays and £3.50/hr for night shifts)

• Experience Level: Entry Level

• Placement Type: Direct Hire via Supportive Bridge Staffing Agency

About the Role

At Supportive Bridge Staffing Agency, we excel at matching positive, community-minded people with fantastic local roles. We are proud to partner with Lidl to find a friendly, proactive Customer Assistant for their store on Hyndburn Road in Accrington.

This part-time role offers excellent contract flexibility, with options ranging from 15 to 25 hours per week to comfortably fit around your personal commitments. On the shop floor, variety is guaranteed—you will keep moving, support your colleagues, and ensure every customer gets the great service they deserve. Whether you are restocking shelves, baking fresh goods, working the tills, or setting up the middle-aisle promotions, you’ll be an invaluable part of a close-knit team. If you enjoy staying active, working collaboratively, and want a job where no two shifts are the same, this is your bridge to a rewarding career in retail.

What You’ll Do

• Support Our Shoppers: Act as a helpful Lidl expert, answering questions and ensuring customers receive exceptional service.

• Keep the Store Stocked: Efficiently unpack and organize deliveries as they arrive on the shop floor.

• Bake Fresh Goods: Proactively help run the bakery area, keeping shelves stocked with warm, fresh baked goods.

• Organize the Middle Aisle: Present and maintain the ever-popular, fast-moving selection of middle-aisle Non-Food products.

• Pitch In as a Team: Work closely with your retail colleagues to keep the entire store clean, tidy, and organized.

What You’ll Need

• Prior experience working in a fast-paced environment is great, but a strong work ethic and positive attitude are what truly count!

• Friendly customer service skills and a warm, helpful manner.

• The flexibility to start shifts early or finish late.

• A positive, adaptable approach when priorities change on a busy shop floor.

• A drive to work hard, support your colleagues, and make your store a local success.

What You’ll Receive

Lidl believes in recognizing hard work with competitive pay structures and an outstanding benefits package designed for your well-being:

• Premium Pay Rates: An extra £2.00 per hour for bank holidays and £3.50 per hour for night shifts.

• Generous Time Off: 30–35 days of holiday per annum (pro rata).

• Colleague Discount: A 10% discount on your weekly shopping at Lidl.

• Financial Protection: A company pension scheme and long service awards.

• Family Support: Enhanced family leave options.

• Career Growth: Top-tier training to help you thrive. You could even progress to become a Freshness, Non-Food, or Bakery Specialist!