Receptionist

As a Receptionist, you will greet patients, direct visitors, and manage phone inquiries across rotating shifts (06:30–14:30, 08:00–16:00, and 12:00–20:00). You will handle appointment bookings, patient registration, payment processing, and clinical paperwork preparation within a modern, 30-bed private hospital setting.

Key Responsibilities

• Welcome patients, visitors, and consultants, directing them to appropriate departments and providing a supportive front-of-house service.

• Manage appointment scheduling, phone inquiries, patient registration, payments, and data entry using hospital administration systems.

• Prepare clinical documentation, patient packs, referral forms, and charge sheets while ensuring full compliance with data protection policies.

Requirements

• Previous reception, customer service, or administrative experience, ideally within healthcare, hospitality, or a service-led sector.

• GCSE English and Maths (Grade C/4 or above) or equivalent, alongside strong IT literacy and Microsoft Office proficiency.

• Outstanding communication skills, high attention to detail, and flexibility to work across a rotating shift pattern.

Benefits

• Free gym membership access and personal health assessments across health and fitness facilities.

• Comprehensive rewards package including pension options, retail discounts, and lifestyle benefits.

• Career growth and development opportunities within an established healthcare setting.