Customer Assistant

Customer Assistant

• Agency: Supportive Bridge Staffing Agency

• Client: Leading, Dynamic Food Retailer (Lidl GB)

• Location: Cheltenham Store (Unit 12 Tewkesbury Road, GL51 9FJ)

• Hourly Rate: £13.45 - £14.45 per hour

• Premium Rates: Extra £2.00/hr on bank holidays | Extra £3.50/hr for night shifts

• Contract: Permanent, Part-Time (20-hour contract, various shifts)

• Experience Level: Entry Level

• Reference Number: 718579

About the Opportunity

At Supportive Bridge Staffing, we love connecting energetic individuals with workplaces where they can truly thrive. We are proud to partner with one of the UK’s most popular, fast-paced supermarket networks to recruit a friendly, hard-working Customer Assistant for their Cheltenham team.

If you like a dynamic environment where no two days are the same, this is the perfect opportunity. You’ll be part of a collaborative, supportive team where everyone pitches in to help each other out, giving you a strong foundation to build an exciting career in retail while enjoying the stability of a permanent, part-time position.

What You’ll Do

• Customer Care: Act as a helpful guide for visitors, cheerfully answering questions and providing exceptional service at the checkouts.

• Store Logistics: Efficiently manage and restock fresh deliveries as they arrive to keep the business booming.

• Bakery Operations: Proactively bake and top up fresh goods to keep the bakery section smelling and looking fantastic.

• Merchandising: Expertly organize, tidy, and maintain the highly anticipated middle aisles of Non-Food products.

What You’ll Need

• Adaptability: Experience working in a fast-paced environment with a positive approach to changing priorities.

• People Skills: Excellent customer service skills, a friendly manner, and a smile that inspires both your team and your customers.

• Flexibility: The availability to work a variety of shifts, including starting early or finishing late.

• Drive: A proactive attitude and the determination to work hard to make your store a success.

What You’ll Receive

Our client values equal opportunity and supports your well-being with a fantastic pay structure and comprehensive rewards:

• Competitive Pay: £13.45 - £14.45 per hour, plus extra hourly premiums for night and bank holiday shifts.

• Time Off: 30-35 days holiday per year (pro rata).

• Perks & Discounts: A 10% employee discount to help cut down your grocery bills.

• Future & Wellbeing: Secure pension scheme, enhanced family leave, and long service awards.

• Career Growth: Comprehensive training to help you specialize as a Freshness, Non-Food, or Bakery Specialist down the line.