Casual Night Duty Manager
About this role
Casual Night Duty Manager – Lilleshall National Sports Centre
Company: Supportive Bridge Staffing Agency
Location: Lilleshall National Sports Centre, Near Newport, Shropshire, TF10 9AT
Salary: Up to £13.57 per hour plus excellent benefits
Job Type: Part-Time, Casual Contract (Working hours between 08:00–20:00 days and 20:00–08:00 nights, Monday to Sunday)
Job ID: 310942
Make a positive difference every day
Supportive Bridge Staffing Agency is proud to partner with premier leisure operators to connect customer-focused professionals with rewarding roles. We are currently recruiting a dedicated Casual Night Duty Manager to join the team at the prestigious Lilleshall National Sports Centre on behalf of Sport England.
In this role, you will help ensure that the centre operates safely, securely, and effectively throughout day and night shifts. Your leadership will create a welcoming, positive experience for athletes, guests, and visitors alike.
What You’ll Do
As a Casual Night Duty Manager, your responsibilities will include:
Operational Oversight: Oversee day and night operations, ensuring safety, security, and exceptional customer service across the site.
Team Guidance: Lead, support, and motivate colleagues, providing instructions, inductions, and training to maintain safe working practices.
Site Security: Handle the opening and closing of the facility, conducting thorough security, safety, and site-wide checks.
Emergency Response: Respond effectively and calmly to accidents, incidents, and emergencies.
Compliance & Standards: Monitor operational standards and take proactive steps to maintain regulatory compliance and continuous improvement.
What We Are Looking For
Experience: Background in facility management or a supervisory role within a leisure, hospitality, or similar customer-facing environment.
Knowledge: Sound understanding of health and safety legislation and safe working practices.
Core Skills: Strong communication, customer care, and problem-solving skills, with the ability to remain calm under pressure and confident IT proficiency.
Qualifications: A First Aid at Work certificate (or a willingness to obtain one).
What We Offer
Competitive Pay: Up to £13.57 per hour.
Gym & Wellness Perks: Free gym membership for you and your immediate family, plus 30% off at managed leisure centres.
Family Benefits: Free swimming lessons and holiday clubs for one child (50% off for additional children).
Training & Safeguarding: Free safeguarding training and Disclosure and Barring Service (DBS) checks.
Retail Discounts: Savings across approximately 1,000 major retailers (from food and clothing to travel and gym equipment).