Receptionist
About this role
Job Advertisement: Receptionist
Position: Receptionist (Permanent)
Location: Albion Court Care Home, Clinton Street, Winson Green, Birmingham
Salary: £12.72 per hour
Contract Type: Permanent (Closing Date: 21 October 2026)
Presented by: Supportive Bridge Staffing Agency on behalf of Avery Healthcare
About the Role
As a Receptionist, you will be the welcoming first point of contact for our home, offering professional, high-quality customer service alongside a range of essential administrative services. Your friendly demeanor and organized approach will ensure residents, visitors, and staff feel supported and valued from the moment they walk through our doors.
Key Responsibilities:
Answer incoming telephone calls and greet visitors warmly at reception, redirecting inquiries and recording messages accurately.
Complete reception-related administration, maintain databases, and provide ongoing administrative assistance to the General Manager.
Maintain the general tidiness and presentation of the reception area, collaborating closely with the housekeeping team to uphold high standards.
What We Are Looking For
We are looking for a warm, enthusiastic, and dedicated individual who embodies Avery's core values of being caring, supportive, honest, respectful, and accountable.
Skills & Experience: Excellent verbal and written communication skills, confidence in using computers, and previous experience with problem-solving and handling client queries.
Attributes: A positive, friendly, and welcoming attitude toward residents, families, and visitors.
Requirements: Applicants must have proof of eligibility to work in the UK and undergo a DBS disclosure check (cost met by Avery Healthcare).
Why Join Us? (Benefits & Rewards)
Joining Avery Healthcare means becoming part of an inspiring, award-winning team where your hard work is celebrated and your career growth is supported. Enjoy fantastic benefits:
Competitive Pay: £12.72 per hour.
Supportive Culture: A close-knit, caring environment focused on staff wellbeing and personal development.
Comprehensive Training: Full induction and ongoing career learning opportunities.
Secure Employment: Permanent contract with stable hours and rewarding career pathways alongside one of the UK’s leading luxury elderly care providers.