Customer Assistant
About this role
Customer Assistant — Pontardawe (Ffordd Parc Ynysderw)
Your Supportive Bridge to an Exciting Retail Career
Location: Ffordd Parc Ynysderw, SA8 4AG Pontardawe
Contract Type: Part Time (10-30 hour contract) | Entry Level
Reference Number: 758705
Compensation: £13.45 - £14.45 per hour (+ £2.00/hr for bank holidays and £3.50/hr for night shifts)
Shifts: Various shifts between 5:00 AM – 11:00 PM
Perks: 30–35 days holiday (pro rata), 10% in-store discount, pension scheme, enhanced family leave, and long-service awards.
About Us: Your Supportive Bridge Staffing Agency
At [Agency Name], we believe finding your next job should feel empowering, not stressful. As a supportive bridge staffing agency, we walk beside you every step of the way—smoothing out the application process, championing your unique skills, and connecting you with fantastic opportunities at industry-leading companies.
We are proud to partner with a top-tier retail leader to find an energetic, collaborative, and customer-focused Customer Assistant in Pontardawe. If you are looking for a part-time role where no two days are the same and your hard work is truly valued, we are here to help you secure it.
The Role
As a Customer Assistant at Lidl, you’ll keep moving, keep business booming, and never be bored. From restocking shelves and baking fresh goods to jumping on tills and maintaining the non-food middle aisles, you'll work closely with a supportive team to ensure every customer receives top-tier service. This is a wonderful entry-level opportunity with clear paths for progression—you could even train to become a Freshness, Non-Food, or Bakery Specialist!
What You’ll Do:
Customer Care: Act as a Lidl expert, helping our customers with their questions, queries, and requests with a friendly smile.
Store Operations: Efficiently work deliveries as they arrive in store and keep the shop floor clean, tidy, and organized.
Bakery & Merchandising: Proactively keep the bakery stocked with freshly baked goods and expertly merchandise the non-food middle aisles.
Teamwork: Pitch in with your retail colleagues to ensure smooth-running shifts across flexible hours.
What You’ll Need
Experience: Previous experience working in a fast-paced environment.
Customer Focus: Excellent customer service skills with a friendly, approachable manner.
Flexibility & Readiness: Flexibility to work various shifts between 5:00 AM and 11:00 PM, with a positive approach to changing priorities.
Drive & Passion: A strong work ethic and the passion to make your store a success.
What’s in It for You
Competitive Pay: £13.45 - £14.45 per hour, plus enhanced rates for bank holidays (£2.00/hr) and night shifts (£3.50/hr).
Time Off: 30–35 days holiday (pro rata).
Perks & Discounts: 10% in-store discount and a solid pension scheme.
Support & Growth: Enhanced family leave, long-service awards, and structured training to help you advance your retail career.