Shift Manager
About this role
Job Title: Retail Shift Manager
Recruiter: Supportive Bridge Staffing Agency (recruiting on behalf of our client)
Location: Victoria Street, Crewe, United Kingdom
Pay Rate: £14.50 per hour (includes a 70p per hour band increment)
Pay Frequency: Weekly
Contract Type: Permanent
Hours: 25 hours per week (Shift patterns and availability will be discussed at interview)
Closing Date: 25 November, 2026
About Supportive Bridge Staffing Agency
At Supportive Bridge Staffing Agency, we connect talented professionals with leading employers across the UK. Our goal is to match candidates with supportive, inclusive workplaces where they can grow, excel, and build rewarding careers.
We are currently recruiting a Retail Shift Manager on behalf of a major national food-on-the-go retailer renowned for its vibrant team culture, excellent benefits, and commitment to putting customers first.
About the Role
As a Shift Manager, you will be an essential part of the store's management team. You’ll take charge of shop floor operations when the Store Manager is away, keeping the team motivated, supported, and focused on delivering fantastic results.
Our client serves customers across multiple channels—in-shop, Click & Collect, delivery, and drive-thru. You will lead by example to ensure every customer enjoys a fast, friendly, and exceptional shopping experience.
Key Responsibilities
Team Leadership: Engage, inspire, and support the team to maintain high shop standards and deliver great results.
Customer Service: Lead by example by providing fast, warm, and friendly customer service across all channels.
Product Preparation: Assist in preparing food products, including sandwich assembly and managing oven baking schedules.
Stock & Merchandising: Ensure display units are kept fully stocked, vibrant, and well-presented throughout the shift.
Store Operations: Maintain high standards of hygiene, cleanliness, and organization across the shop floor.
Candidate Requirements
Supervisory Experience: Previous team leading or supervisory experience in a fast-paced retail or hospitality environment.
Leadership Qualities: Strong communication skills and a natural ability to motivate and support others.
Reliability: Dependable, organized, and adaptable in a dynamic team environment.
Inclusive Values: Passionate about championing an inclusive work culture where everyone feels valued and respected.
Benefits & Perks
Competitive Weekly Pay: £14.50 per hour paid weekly directly into your bank account.
Generous Discounts: Up to 50% discount on food products for you and a family member.
On-Shift Perks: Free hot drinks while on shift and fully paid rest breaks.
Profit Share: Share in 10% of annual company profits.
Health & Wellbeing Support: 24/7 access to a Health and Wellbeing App providing Remote GP consultations, physiotherapy, and confidential support helplines.
Financial & Future Planning: Matched pension contributions up to 7%, employee share plans, long-service awards, and growing holiday entitlement.
Everyday Savings: Access to exclusive partner discounts on shopping, leisure, and lifestyle brands.