Customer Team Member
About this role
Job Opportunity: Customer Team Member (Stornoway)
Location: Stornoway (Cromwell Street, HS1 2DD)
Pay Rate: £13.04 per hour
Contract: Permanent, Part-Time (16 hours per week + regular overtime)
Working Pattern: Thursday & Friday (5:00 PM – 10:00 PM) and Saturday (4:00 PM – 10:00 PM)
Experience: No CV or prior retail experience needed! Full paid training provided.
About the Role
Are you looking for a friendly, dynamic part-time role that fits around your lifestyle while letting you make a real difference in your local community?
We have partnered with Co-op in Stornoway to help find dedicated Customer Team Members. In this fast-paced, hands-on role, you’ll be the welcoming face of the store—serving customers, keeping shelves stocked, operating tills, and supporting local community initiatives.
Whether you're helping customers find what they need, working on the shop floor, or assisting with daily store operations, every day brings something new and rewarding.
What You’ll Do
Deliver friendly, thoughtful customer service and create a great shopping experience.
Support the day-to-day running of the store, working hands-on across the shop floor and tills.
Help maintain high standards by keeping shelves stocked, checking prices, dates, and stock accuracy.
Promote Co-op Membership and support local community connections and charities.
What We Are Looking For
A genuine passion for helping people and delivering exceptional customer service.
Flexibility to work the scheduled shifts (Thursday, Friday, and Saturday evenings).
A positive, team-oriented attitude and an enthusiasm for working in a busy retail environment.
Note: You must be within a commutable distance from Stornoway to apply.
Why Join Through Us?
As your supportive staffing partner, we make the application process simple, transparent, and stress-free. Plus, when you secure this permanent role, you’ll enjoy amazing benefits directly through Co-op:
Competitive Pay: £13.04 per hour with regular opportunities for overtime.
Generous Discounts: 30% off all Co-op products in-store.
Financial Wellbeing: Access a money management app (Wagestream) to draw a percentage of your pay as you earn it.
Pension Scheme: Employer contributions of up to 10%.
Time Off: Holidays starting from 31 days per year (including bank holidays, pro-rata).
Health & Wellbeing: 24/7 access to GP appointments and a colleague support program.
Career Growth: Full paid training, career development resources, and a supportive, inclusive workplace culture.