Mobile Responder
About this role
Job Title: Mobile Responder
Location: Alfreton Depot (South Normanton / High Peak Area)
Salary: £27,889.68 per year
Hours: Full-Time, 42 hours per week (4 on, 4 off shift pattern featuring 12-hour shifts rotating days and nights)
Job Type: Permanent
About Supportive Bridge Staffing Agency
At Supportive Bridge Staffing Agency, we take pride in connecting compassionate, hands-on professionals with forward-thinking organizations that drive positive change in community care. We partner with industry leaders who champion inclusive cultures, professional development, and a genuine person-centred mission.
We are currently recruiting on behalf of Medequip Assistive Technology Ltd—the UK’s leading provider of medical and community equipment services to the NHS and local authorities—as they look for a dedicated Mobile Responder to join their team based out of the Alfreton Depot.
About the Role
As a Mobile Responder, you will play a crucial, frontline role in supporting vulnerable, elderly, and disabled individuals to stay safe, confident, and independent in their own homes. You will respond promptly to emergency alarm calls in line with TSA regulations, assessing individual needs and providing vital on-site support.
Additionally, you will install and maintain Technology Enabled Care (TEC) equipment, empowering users and their families while actively promoting these essential services within the local community.
Key Responsibilities:
Respond promptly to emergency alarm calls in line with TSA regulations.
Assess individual client needs and deliver appropriate, person-centred support.
Install, maintain, and collect TEC equipment, demonstrating usage to users and families.
Promote community care services locally to help more individuals access vital support.
Work a structured 12-hour shift pattern (4 on, 4 off, rotating days and nights).
About You
You possess a caring, responsible nature and a genuine desire to help others. Experience in a carer, support, or community role is highly desirable.
Location Requirement: Based in the High Peak area and able to visit any location within the High Peak Area within 45 minutes.
Driving Requirements: Full UK driving licence and access to a suitably insured vehicle.
Personal Qualities: Empathetic, adaptable, resilient, and dedicated to maintaining client dignity and safety.
Right to Work: Candidates must possess the full, satisfactory right to work in the UK (this role is not eligible for visa sponsorship).
What’s in it for You? (Benefits)
Through our partnership with Medequip, you will gain access to an exceptional reward, health, and career development package:
Company Vehicle: Fully equipped company vehicle provided for business use.
Financial & Health Security: Competitive salary (£27,889.68 p.a.) and structured career progression opportunities.
Well-being Support: Employee Assistance Programme including free counselling.
Tools for the Job: Work phone, iPad, and free company uniform.
Professional Growth: Ongoing training, professional development, and supportive leadership.