Technology Delivery Business Analyst

Technology Delivery Business Analyst – New Victoria Hospital (Kingston upon Thames)

Position: Technology Delivery Business Analyst

Location: New Victoria Hospital, 184 Coombe Lane West, Kingston upon Thames, KT2 7EG (Hybrid: up to 3 days WFH)

Salary: Up to £50,000 per annum (dependent on experience) + fantastic benefits

Contract Type: Permanent | Full-Time (37.5 hours per week)

About Supportive Bridge Staffing Agency

At Supportive Bridge Staffing Agency, we take pride in connecting skilled technology, project management, and analysis professionals with premier healthcare environments where digital innovation and seamless integration enhance patient care. We are proud to partner with Bupa to source a talented Technology Delivery Business Analyst for New Victoria Hospital. If you excel at bridging the gap between business stakeholders and technical teams to drive successful integrations, we want to hear from you.

The Role

As a Technology Delivery Business Analyst, you will provide vital business analysis and project management support to the Technology Delivery Lead, ensuring the successful integration of Bupa New Victoria Hospital into the wider organisation.

Key Responsibilities:

• Work with business, operational, and technical stakeholders to elicit, analyse, and document requirements for systems integration projects.

• Map current-state and future-state processes to improve workflows, reduce duplication, enhance data quality, and support efficient service delivery.

• Translate business needs into clear requirements, user stories, acceptance criteria, process maps, data flows, and interface specifications.

• Support the design and delivery of system integrations, data exchanges, workflow automation reporting feeds, and interoperability requirements.

• Act as a bridge between stakeholders, developers, suppliers, testers, and service teams to ensure a shared understanding of priorities.

• Carry out gap analysis, impact assessments, options appraisals, and testing activities (including UAT and defect triage) to validate delivered solutions.

What We Are Looking For

• Proven experience as a Business Analyst, ideally within healthcare, private hospital, NHS, or clinical environments.

• Strong track record of gathering, documenting, and translating business requirements into functional and technical specifications.

• Good understanding of networks, Microsoft applications, and cross-site project management.

• Demonstrated ability to analyse and improve business processes, coupled with knowledge of healthcare regulations, information governance, and GDPR.

• Excellent collaboration and communication skills when working with clinical, operational, and technical stakeholders.

Benefits & Rewards

Working through this partnership means you will gain access to Bupa's comprehensive wellbeing, financial, and professional development package:

• Time Off: 25 days annual leave plus bank holidays, increasing with length of service.

• Health & Financial Security: Private healthcare (T&Cs apply), company pension scheme, and life assurance.

• Workplace Perks & Support: Subsidised staff restaurant, in-house training for all staff, Employee Assistance Programme, and an Employee Referral Scheme.

• Travel & Commuting: Interest-free travel loans and a Bicycle Loan Scheme.

• Discounts: Exclusive retailer discounts across a wide range of brands.