Bank Receptionist

Key Responsibilities

• Welcome visitors warmly, manage incoming telephone calls professionally, and respond promptly to email correspondence.

• Oversee visitor sign-in procedures and direct guests, relatives, and contractors to appropriate areas within the home.

• Assist with core administrative processes including general office support, payroll administration, and recruitment coordination.

Requirements

• Strong proficiency in Microsoft Office applications and general administrative software.

• Excellent customer service, interpersonal, and communication skills paired with a friendly telephone manner.

• High level of organization, attention to detail, and a passionate, resident-first attitude.

Benefits

• Complete shift flexibility on the bank team paired with Wagestream on-demand wage access.

• Enhanced pay rates for bank holiday shifts alongside approved apprenticeship schemes and continuous training.

• Comprehensive employee wellbeing resources and access to hundreds of retail and online discounts.