Medical Records Officer
About this role
Supportive Bridge Staffing Agency
Job Title: Medical Records Officer
Location: Cromwell Hospital, Kensington, London, SW5 0TU
Rate of Pay: £25,592.51 per annum + excellent benefits
Contract Type: Permanent, Full-Time (37.5 hours per week, Monday to Friday on a rotational shift pattern: 8:00 AM - 4:00 PM or 12:00 PM - 8:00 PM)
About the Role
We are partnering with the world-renowned Cromwell Hospital in Kensington to find an organized and efficient Medical Records Officer on a permanent, full-time basis. Cromwell Hospital features a dedicated team of healthcare professionals and advanced diagnostic technologies, serving patients from across the UK and over 100 countries worldwide.
As a Medical Records Officer through Supportive Bridge, you will provide an efficient records service, liaising closely with the Senior Medical Records Officer to promote a highly proficient system that supports patient care and hospital administration.
Key Responsibilities
Locate, prepare, and distribute medical records to Outpatients, Admissions, and other departments while maintaining an accurate tracer card system.
Retrieve and modify patient details using hospital computer systems, filing and retrieving case notes, pathology results, and documentation.
Adhere to procedures for secondary storage, retention, and archiving of medical records using departmental scanning systems.
Handle telephone calls and enquiries courteously, professionally, and efficiently.
Maintain strict patient confidentiality at all times, demonstrating full understanding of the Data Protection Act and Access to Medical Records policies.
Complete medical record reception duties in Outpatients and compile daily statistics and departmental registers.
What We Are Looking For
Previous administration experience with strong organizational skills and an aptitude for meticulous document filing.
Previous experience within medical records is desirable.
Excellent telephone manner, communication skills, and good overall IT literacy.
Why Join Through Us at Cromwell Hospital?
Competitive Salary: £25,592.51 per annum on a stable, full-time permanent contract.
Holiday & Leave: Equivalent to 25 days holiday per year (increasing with service) with the option to buy or sell.
Health & Wellbeing Support: Bupa health insurance provided as a benefit in kind.
Financial Security & Bonuses: Annual performance-based bonus, an enhanced pension plan, and life insurance.
Perks & Commuter Support: Travel cost assistance via a season ticket loan or Cycle2Work scheme, discounted access to online gym sessions through Gympass, and various online discounts.