Front of House Team Member
About this role
As a Front of House Team Member, you will greet members, manage phone inquiries, and assist in preparing and serving healthy food and drinks in the café. You will also cover lifeguard breaks, requiring you to be a strong swimmer and undergo site-based training.
Key Responsibilities
Provide an exceptional front-of-house welcome, answering face-to-face and phone queries in a professional, helpful manner.
Support daily café operations, including preparing and serving nutritional food and beverages.
Maintain strong swimming competency to undergo site training and provide coverage for lifeguard breaks.
Requirements
Excellent communication and customer service skills with a confident, empathetic approach.
Basic computer literacy, including proficiency in Microsoft Word and Excel.
Strong swimming ability to support poolside coverage (with training provided on site).
Benefits
Free gym membership access across all fitness and wellbeing clubs.
Comprehensive rewards package including personal health assessments, pension options, and retail discounts.
Flexible health, lifestyle, and professional development opportunities.