Shop Manager
About this role
Job Title: Retail Shop Manager
Agency: Supportive Bridge Staffing Agency
Client: Greggs
Location: Boucher Crescent, Belfast, United Kingdom
Salary: £36,594 per annum + additional commission (subject to eligibility)
Contract Type: Permanent
Hours: 42 hours per week (Shift pattern and availability to be discussed at interview)
About the Role
Supportive Bridge Staffing Agency is looking for an experienced and driven Shop Manager to lead the team supporting Greggs at their Boucher Crescent shop in Belfast.
In this key leadership position, you will drive overall store operations, motivate and develop your team, and maintain high standards across all service channels—including in-store, Click + Collect, delivery, and drive-thru.
Key Responsibilities
Team Leadership & Development: Recruit, train, coach, and motivate team members while building a welcoming, high-performing, and inclusive work environment.
Operational & Financial Management: Oversee daily shop performance, including waste control, wage efficiency, and driving sales targets.
Hands-on Support: Lead by example on the shop floor through active involvement in food preparation, baking, and customer service.
Store Standards: Maintain exceptional levels of cleanliness, safety, display presentation, and product availability.
What We Are Looking For
Proven track record as a Supervisor, Assistant Manager, or Line Manager within retail, hospitality, or food-on-the-go environments.
Strong leadership capability with experience managing wage/waste controls and driving shop performance.
Excellent customer service skills and a hands-on approach to store leadership.
Commitment to supporting an inclusive workforce culture.
Benefits & Perks
Competitive annual salary (£36,594/year) plus performance-based commission opportunities.
Paid breaks during shifts.
Free hot drinks while on shift.
Colleague discount offering up to 50% off Greggs products for you and a family member.
10% company profit-share scheme.
Access to Health & Wellbeing App (remote GP and physiotherapy services) plus a confidential Employee Assistance helpline.
Pension scheme with matching employer contributions up to 7%.
Growing holiday entitlement, share investment options, long-service awards, and partner shopping discounts.