Ward Host
About this role
Ward Host – Southampton
Company: Supportive Bridge Staffing Agency
Location: University Hospital Southampton, SO16 6YD
Pay Rate: £12.92 per hour
Schedule: Part-Time, Regular (Monday to Friday PM shifts available across various hours: 15h, 17.5h, 20h, or 30h per week)
Job ID: 312325
Ready to impact a better future?
Supportive Bridge Staffing Agency is proud to partner with healthcare facilities to connect dedicated individuals with rewarding hospital support roles. We are currently seeking compassionate and energetic Ward Hosts to join the Ward Patient Catering team at University Hospital Southampton.
In this vital role, you will form an essential part of the hospital community, ensuring a high-quality hospitality and meal service that brings comfort and care directly to patients.
What You’ll Do
As a Ward Host, your responsibilities will include:
Patient Hospitality: Take meal and drink orders from patients using an electronic ordering system.
Service & Delivery: Deliver meals and beverages prepared by the hospital kitchens directly to the wards.
Customer Care: Interact with patients on a daily basis, providing empathetic support, building positive communication, and ensuring special dietary requirements are met.
What We Are Looking For
Skills: A good level of numeracy and literacy skills, including reading and writing.
Experience: Ideally, previous experience working within a food service or catering industry environment.
Knowledge & Awareness: A clear understanding of food hygiene, safety standards, and special diet awareness.
Personal Qualities: Strong customer service skills, a positive and passionate communication style to brighten patients' days, and a resilient attitude for a physically demanding role (involving standing for long periods and manual handling).
What We Offer
Competitive Pay: £12.92 per hour.
Pension & Leave: Up to 6% contributory pension scheme and 25 days’ annual leave plus bank holidays.
Health & Wellbeing Support: Employee Assistance Programme, Thrive App, Simply Health Plans, and Annual Leave Purchase Scheme.
Perks & Discounts: Huge range of discounts including Merlin Attractions, mobile phone deals, cinema tickets, retail shopping, and leisure centre memberships.
Career Growth: Committed to professional and personal development with a wide range of training, coaching, and internal progression pathways across healthcare operations.