Homelessness Team Leader
About this role
Exciting Opportunity: Homelessness Team Leader
Agency: Supportive Bridge Staffing Agency
Client: Change Grow Live (CGL)
Location: Lewisham, Greater London
Position Type: Fixed-Term Contract (6 months), Full-Time (37.5 hours per week)
Salary: £36,101.10 - £38,114.53 Per Annum + Inner London Weighting (£4,236.47) (CGL points 31 to 33)
Closing Date: 12th October 2026
About the Role
Supportive Bridge Staffing Agency is proud to partner with Change Grow Live (CGL) to recruit a motivated and compassionate Homelessness Team Leader to join their dedicated outreach team in Lewisham.
In this pivotal leadership role, you will guide and support a team of outreach workers and volunteers helping individuals experiencing multiple and complex needs move away from rough sleeping and into safer, more sustainable housing. You will oversee day-to-day operations, support staff across various shift patterns (including evenings, nights, and weekends), and foster strong multi-agency partnerships to deliver joined-up homelessness responses.
Key Responsibilities
Team Leadership & Supervision: Provide day-to-day guidance, supervision, and shift support to outreach workers and volunteers to ensure safe and effective practice.
Service Management & Performance: Allocate caseloads, monitor performance, maintain high-quality standards, and play an active role within the service management team.
Partnership Building: Build robust relationships with key partners, enforcement teams, and accommodation providers to proactively address rough sleeping and street activity.
Complex Needs Support: Drive positive outcomes for individuals facing homelessness, mental health challenges, and substance misuse issues.
Essential Criteria
Experience: Solid experience working within homelessness or housing services, featuring a deep understanding of assertive outreach approaches.
Knowledge Base: Comprehensive knowledge of housing, welfare, benefits systems, mental health, and substance misuse challenges.
Organisational Skills: Excellent organisational, leadership, and flexible response capabilities to manage a busy service under changing demands.
Requirements: Deep commitment to reducing rough sleeping. Must hold the legal Right to Work in the UK (note: this role is subject to an enhanced DBS check).
Key Benefits & Perks
Annual Leave: Competitive holiday allowance with additional days earned over time.
Wellbeing Support: Weekly 'Wellness' hour, access to a Wellness hub, and an Employee Assistance Programme (EAP).
Financial & Career Support: Contributory pension scheme, comprehensive training, career development, progression opportunities, and a refer-a-friend scheme.
Key Dates & Next Steps
Closing Date for Applications: 12th October 2026
Note: Change Grow Live reserves the right to close this vacancy early if a high volume of applications is received. Early application is strongly recommended.