Team Member
About this role
Job Title: Retail Team Member
Agency: Supportive Bridge Staffing Agency
Client: Greggs
Location: Hamble Lane, Southampton, United Kingdom
Pay Rate: £12.91 per hour (£11.03 per hour if under 18), paid weekly
Contract Type: Permanent
Hours: 30 hours per week (Shifts fall strictly between 5:30 AM and 5:30 PM)
About the Role
Supportive Bridge Staffing Agency is looking for enthusiastic and reliable Team Members to join our team supporting Greggs at their Hamble Lane store in Southampton.
In this role, you will play a key part in delivering excellent customer experiences across all ordering channels—including in-store, Click + Collect, delivery, and drive-thru. You will work alongside a friendly team to keep the shop running efficiently and looking its best during daytime operations.
Key Responsibilities
Customer Service: Provide fast, friendly, and welcoming service to every customer.
Food Preparation: Prepare fresh food items, including sandwich making and oven management.
Shop Maintenance: Keep customer areas, counter displays, and food prep stations clean, tidy, and fully stocked.
Order Fulfillment: Accurately assemble and prepare orders for online, Click + Collect, and delivery customers.
Working Hours & Availability
Contract Hours: 30 hours per week (Permanent)
Shift Times: Shifts fall strictly between 5:30 AM and 5:30 PM.
What We Are Looking For
No previous experience required—full training and ongoing guidance will be provided.
Positive attitude with an eagerness to learn and work in a fast-paced retail environment.
Good communication skills and a team-oriented mindset.
Support for an inclusive work culture where everyone feels welcome to be themselves.
Benefits & Perks
Competitive weekly pay (£12.91/hr; £11.03/hr for under 18s) with paid breaks.
Free hot drinks while on shift.
Colleague discount offering up to 50% off Greggs products for you and a family member.
10% company profit-share scheme.
Access to Health & Wellbeing App (remote GP and physiotherapy services) plus a confidential Employee Assistance helpline.
Pension scheme with matching employer contributions up to 7%.
Growing holiday entitlement, share investment plans, long-service awards, and everyday partner discounts.