Security Officer
About this role
Security Officer – James Cook University Hospital, Middlesbrough
Company: Supportive Bridge Staffing Agency
Location: James Cook University Hospital, Middlesbrough, TS4 3BW
Salary: AFC Band 3 £25,760 pro rata + night & weekend shift enhancements plus excellent benefits
Job Type: Fixed-Term Contract (3 months, with options to extend to 6 months or permanent depending on vacancies), Full-Time (37.5 hours per week, 12-hour shifts working 4 on 4 off across 7 days, 7:00am–7:00pm or 7:00pm–7:00am)
Job ID: 312471
Ready to impact a better future?
Supportive Bridge Staffing Agency is proud to partner with essential healthcare providers to connect customer-focused security professionals with critical public service roles. We are currently recruiting a dedicated Security Officer to join our team at James Cook University Hospital in Middlesbrough.
In this vital role, you will act as a visible, trusted presence across hospital sites, keeping NHS environments safe, calm, and welcoming. By protecting patients, staff, and visitors, and handling incidents with professionalism and care, your work ensures that healthcare operations can continue without disruption.
What You’ll Do
As a Security Officer, your responsibilities will include:
Site Security: Maintain a professional, highly visible security presence across hospital buildings, car parks, and site boundaries in line with HSE regulations.
Patrols & Monitoring: Carry out regular foot patrols, monitor access points, operate CCTV, radio, and control room systems, and respond to alarms.
Emergency Response: Act as a first-line emergency responder, using conflict resolution and de-escalation techniques calmly and effectively.
Reporting: Complete accurate, confidential incident logs and reports.
Customer Care: Serve as a positive ambassador, treating everyone with dignity, respect, and compassion.
What We Are Looking For
Licences: Valid SIA Door Supervisor licence and SIA CCTV licence are essential.
First Aid: Current First Aid qualification in line with SIA requirements.
Experience: Background in a customer-facing security role, preferably within healthcare or a similar fast-paced environment.
Flexibility: A mandatory requirement to be flexible toward shift changes at short notice to meet business needs.
Core Skills: Strong communication skills, ability to remain calm under pressure, and confidence using IT systems.
Vetting and Checks
This role requires BS7858 screening (comprising criminal record checks, employment history, and financial verification in line with security industry standards), alongside an Occupational Health Questionnaire.
What We Offer
Competitive Pay: AFC Band 3 £25,760 pro rata plus night and weekend shift enhancements.
Leave & Pension: 25 days’ holiday plus bank holidays, and an up to 6% contributory pension scheme.
Training & Progression: Access to over 1,100 internal courses, funding for qualifications and apprenticeships (over 60 options available), mentoring, and career progression pathways.
Health & Wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 24/7 virtual GP service, and 30% off at managed leisure centres.
Perks & Community: Savings across ~1,000 retailers, a paid volunteering day, tax-free payroll giving, and active employee inclusion networks.