BA Lead – Transport

BA Practice Lead – Transport (2-Year FTC)

Location: City of London

Salary: £100,000 – £115,000 per year + benefits

Job Type: Fixed Term Contract (2-Year)

Industry: Transportation / Travel, Hospitality, & Leisure

Discipline: Change and Transformation

About Us

We are Bridge Staffing Agency, a dedicated recruitment partner committed to connecting exceptional talent with organizations where they can make a lasting impact. We take pride in building collaborative relationships and tailoring our search solutions to your professional goals, your pace, and your people.

The Opportunity

We are partnering with a major UK organization investing heavily in a significant, multi-year technology and business transformation programme. They are looking for a BA Practice Lead to come in, build out a more mature, consistent Business Analysis capability, and truly put your stamp on how business analysis is done across the organization.

This is a build rather than maintain opportunity. You’ll inherit a small team of experienced BAs along with a few dotted line reports. While the capability is there, what’s missing is the structure around it—giving you two years to properly embed changes and see the impact.

Key Responsibilities

• Build and mature the organization-wide Business Analysis practice.

• Create consistent standards, methodology, and ways of working.

• Lead, coach, and develop an experienced BA team.

• Improve requirements management, traceability, and quality assurance.

• Raise the maturity of process mapping and as-is/to-be process design.

• Ensure analysis is driving the right business outcomes rather than simply documenting requirements.

• Get involved early to help shape new initiatives before they move into delivery.

• Manage BA capacity across a broad portfolio of change.

• Work closely with Delivery, Transformation, PMO, and external partners.

• Roll your sleeves up and get hands-on with the more complex pieces of work when needed.

What We’re Looking For

• Proven experience operating as a BA Practice Lead, Head of Business Analysis, BA Manager, or experienced Lead BA with responsibility for developing a wider capability.

• Demonstrated track record of building or significantly maturing a BA practice before.

• Strong leadership experience in coaching and developing teams of experienced BAs.

• Background working across large-scale business and technology transformation.

• Strong process design, operating model, requirements management, and traceability experience.

• Familiarity with different delivery methodologies and what "good" looks like.

• Excellent business stakeholder skills with the confidence to challenge constructively.

• A pragmatic, non-bureaucratic approach to introducing processes.

• Experience from a service-led, operational environment (transport, travel, hospitality, retail, or infrastructure) is a bonus.