IMS Customer Propositions Graduate Scheme
About this role
Job Advertisement: IMS Customer Propositions Graduate Scheme
Company: Supportive Bridge Staffing Agency
Location: Edinburgh or Glasgow (Scotland)
Employment Type: Temporary / Graduate Scheme (£32,000 per year)
Programme Start Date: September 6, 2027
Apply By: December 22, 2026 (Note: Roles may close early due to high application volumes)
About the Role
Are you fascinated by what makes customers tick, how market trends shape business decisions, and how stories come to life through marketing? Supportive Bridge Staffing Agency is partnering with Tesco Insurance and Money Services (IMS) to recruit talented graduates for their 2-year IMS Customer Propositions Graduate Scheme.
Over this structured rotational scheme based in Scotland, you will gain broad experience across proposition development and marketing while learning how customer data and insights inform personalised relationships. To give you the best foundation, you will also spend time supporting customers directly as part of our Customer Service team.
What's in it for You?
Competitive Salary: £32,000 per year with a performance-related annual bonus.
Paid Time Off: Generous holiday allowance with a minimum of 7.2 weeks (plus the opportunity to buy more).
Family Leave: Enhanced family policies, including enhanced maternity leave, shared parental leave, and a generous 8-week fully paid paternity leave.
Health & Wellbeing: Virtual GP service available 365 days a year for you and your family.
Colleague Perks: Colleague Clubcard with a 10% discount (increasing to 15% on payday weekends) plus a second card to share, alongside an award-winning pension scheme.
Key Responsibilities
Research & Insights: Complete research using customer feedback and external inputs to provide actionable recommendations on products and services.
Data Reporting: Contribute to data and analytics reports, helping managers make effective decisions based on insights.
Marketing & Campaign Execution: Write engaging briefs to inspire stakeholders and support the deployment and monitoring of marketing campaigns.
Customer Support: Build a deep understanding of customer needs through direct experience within our Customer Service team.
What We Are Looking For
Passion & Creativity: A passion for people, creativity, and understanding how to tell a great story.
Curiosity: An inquisitiveness about customer behavior, trends, and what drives strategic business decisions.
Collaborative Spirit: A desire for fresh thinking, collaboration, and making a genuine positive difference.