Deputy Store Manager
About this role
Deputy Store Manager
Location: Shields Road, NE10 0QD Gateshead
Contract Type: Full Time
Experience Level: Management Experience
Salary: £38,000 - £46,000 per annum
Reference Number: 762708
About Us
At Supportive Bridge Staffing Agency, we are dedicated to connecting talented professionals with exceptional career opportunities. We are partnering with a leading nationwide retailer to find a resilient, confident, and trusted leader for a Deputy Store Manager position in Gateshead.
Everyone who works here brings something unique to the table, but they share a common mindset: they are resilient, confident, and trusted leaders. If this sounds like you, we want to hear from you!
The Role
As a Deputy Store Manager, you’ll be cool, calm, and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.
Key Responsibilities:
Role Modeling: Set a spectacular example for the store team and your customers.
Store Management: Independently manage the store in the absence of the Store Manager.
Team Leadership: Motivate and support your team, embodying company values.
Operations & KPIs: Diligently check and work deliveries, manage the till area, and monitor key performance indicators.
Customer Care: Be a friendly face for every customer, offering excellent service and helping with queries.
Compliance: Competently comply with Health and Safety laws, standards, and guidelines.
What You’ll Need
Experience: Proven experience leading and developing a team in a challenging, fast-paced environment.
Communication: Excellent communication skills to support colleagues and customers in a friendly, open way.
Core Skills: A strong knack for time management, delegation, and problem-solving.
Confidence: The confidence to support your team through every shift.
Customer Focus: A genuine pride in providing unmatched customer service for everyone who shops with us.
Performance Drive: The ability to monitor, manage, and improve store KPIs.
What You’ll Receive
Competitive Salary: £38,000 - £46,000 per annum based on equal opportunity and pay structures.
Holiday Allowance: 30–35 days’ holiday (pro rata).
Perks & Discounts: 10% in-store discount and a solid pension scheme.
Growth & Support: Ongoing training, enhanced family leave, and a generous benefits package designed to support your well-being.
Our Commitment to Diversity & Inclusion
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note: Employment is conditional upon the company's receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service (DBS) check.