TrueLayer, a leading pay-by-bank provider in the UK, is hiring a Customer Success Manager in London to look after key iGaming merchants in the UK and Europe. The role is hybrid, with 2-3 days a week in the office, and involves occasional client travel.

What you would do:

Drive adoption and retention of pay by bank at the checkout of large merchants
Own a portfolio of key iGaming merchants (such as sports betting, casino, lotto and poker)
Hit growth goals through cross-sell and upsell
Build relationships from C-level to operational teams and give data-led advice
Work with Sales, Product, Marketing and the Nordics team, and lead client go-lives and account planning

What they ask for:

Customer success experience growing checkout adoption with large clients in payments and/or iGaming
Strong relationship-building and the ability to lead business reviews
Good analytical and project coordination skills
Nice to have: iGaming experience, API or tech company background, and spoken Swedish

Benefits stated by the employer include meaningful equity, flexible hours, hybrid working and a £1,000 yearly learning and development budget.

Apply directly on TrueLayer's website using the button on this page.

Customer Success Manager - iGaming

About this role