Maintenance Operative

Maintenance Operative – The Kensington Care Home (London)

Position: Maintenance Operative

Location: The Kensington Care Home, 40-46 Ladbroke Road, Kensington, London, W11 3PH

Salary: £14.10 - £17.30 per hour (dependent on experience and qualifications)

Contract Type: Permanent | Full-Time (40 hours per week, with potential regional support requirements within a 1-hour radius)

About Supportive Bridge Staffing Agency

At Supportive Bridge Staffing Agency, we take pride in connecting skilled maintenance and property professionals with premier residential care environments where safety, comfort, and operational excellence keep communities running smoothly. We are proud to partner with Bupa to source a dedicated Maintenance Operative for The Kensington Care Home. If you have a strong technical background, a keen eye for detail, and a commitment to maintaining a safe, welcoming home for residents, we want to hear from you.

The Role

As a Maintenance Operative, your primary responsibility will be ensuring that our facilities remain fully functional, safe, and beautifully maintained. You will manage building upkeep and equipment effectively while complying with Bupa Standard Operating Procedures, legislation, and industry best practices.

Key Responsibilities:

• Ensure all health, safety, and compliance checks (including fire safety, Legionella, and environmental health standards) are carried out using digital compliance management systems.

• Action and close maintenance tasks highlighted on Bupa software, maintaining high standards of internal decoration and first impressions.

• Complete necessary repairs, painting, and general maintenance in a timely, cost-effective manner.

• Report defects, obtain quotes, manage approved contractors, and oversee elements of any local refurbishment or capital expenditure programmes.

• Maintain and securely store tools and equipment, and assist with staff inductions regarding fire safety, emergency exits, and evacuation procedures.

What We Are Looking For

• A recognized building, electrical, or plumbing qualification (City & Guilds, BTEC, ONC, HNC, etc.) OR a minimum of 3 years of hands-on property maintenance and repair experience.

• A good understanding of building services (heating, water distribution, ventilation, electrical systems, and plumbing) and fabric maintenance.

• Practical experience with planned maintenance systems, digital record-keeping, and statutory compliance.

• A full UK driving licence and computer literacy, with strong customer service and communication skills.

• Note: Please be aware that this role is not at or above RQF Level 3 and is ineligible for sponsorship under the UK's Points-Based Immigration System.

Benefits & Rewards

Working through this partnership means you will gain access to Bupa's comprehensive wellbeing, financial, and lifestyle benefits package:

• My Healthcare: Free access to 24/7 support, advice, and treatment for health issues (including remote GP appointments, physiotherapy, and mental health support).

• Annual Healthcare Allowance: Approximately £350 to redeem against a menu of Bupa healthcare products.

• Financial Flexibility & Security: Wagestream (early access to up to 40% of earned wages within minutes), enhanced sick pay for frontline teams, and competitive pension plans.

• Work-Life Balance: 28 days holiday, plus long-service rewards (extra holidays, cash, and ecards).

• Perks: Free meals with every shift, interest-free annual travel loans for public transport season tickets, and gym/fitness discounts across the UK.

• Family Support: Comprehensive parental leave options and a dedicated Menopause Plan.