Admin Assistant - Bank - Care Home

Admin Assistant – Bank

Location: Lawton Manor Care Home, Church Lane, Stoke on Trent, ST7 3DD

Pay Rate: £13.21 per hour (inclusive of holiday pay)

Employment Type: Bank / Casual (Flexible Cover, 0-Hour Contract)

Shift Pattern: Days

Looking for Flexible Administrative Opportunities in Care? We’re Here to Support You!

At Supportive Bridge Staffing Agency, we partner with premier healthcare providers like Barchester Healthcare to connect skilled administrative professionals with rewarding, flexible bank roles.

📞 Call us today to discuss your next role: 0800 048 5434

About the Role

We are recruiting a Bank Admin Assistant on a flexible 0-hour contract to provide administrative cover (annual leave, sickness, and rota gaps) at Lawton Manor Care Home in Stoke on Trent.

In this essential frontline administrative role, you will be the welcoming face and voice of the care home. Offering schedule flexibility on day shifts, you will manage front-of-house operations, answer incoming telephone inquiries, assist home management with filing and office tasks, and conduct guided tours for prospective residents and families.

Key Responsibilities:

• Welcome visitors, prospective residents, and family members with a warm, professional reception.

• Manage telephone calls, handle general inquiries, and route messages effectively.

• Assist the General Manager and administrative team with general office tasks, filing, and record keeping.

• Conduct care home tours for prospective clients and families, showcasing the vibrant community environment.

• Maintain confidentiality, uphold regulatory standards, and interact warmly with residents and staff.

About You

To join us as a Bank Admin Assistant, you will bring:

• Strong multitasking and organizational skills with solid computer literacy.

• A confident, warm telephone manner and excellent face-to-face communication skills.

• A genuine "people person" attitude with a caring approach toward elderly residents and their families.

• Full comprehensive training and professional confidence-building courses will be provided.

Rewards & Benefits

• Competitive Pay: £13.21 per hour (inclusive of holiday pay).

• True Schedule Flexibility: Day bank shifts tailored around your personal availability to cover leave and rota gaps.

• Learning & Development: Free ongoing training and skill progression with a top-tier healthcare provider.

• Supportive Environment: Utilize your office and interpersonal skills in a welcoming, quality care community.