Administrator - Estate Planning
About this role
Job Advertisement: Administrator - Estate Planning (Legal Services)
Location: Sheffield, S9 3QS (Office-based; candidates must be able to reliably commute)
Job Type: Full-Time, Office-Based (Three opportunities available: 1 permanent position, 1 fixed-term contract for 12 months, and 1 fixed-term contract for 9 months)
Contract Hours: 37.5 hours per week, Monday to Friday
Salary: £25,430 per annum + excellent benefits and annual bonus
Closing Date: 05 November, 2026
About the Role
As an Administrator - Estate Planning, you will provide essential administrative support to our legal case handlers and wider team, helping them deliver a smooth, compassionate, and professional experience for our clients. No previous legal experience is required—if you have the administrative skills and passion for helping people, we will provide all the support, training, and development you need to build a rewarding career in an ethical legal business.
Your key responsibilities will include:
Supporting case handlers with client and third-party communications, task management, and administrative workflows.
Taking inbound calls, building positive relationships, and resolving enquiries with care and professionalism.
Managing a shared inbox, answering email queries, and scheduling follow-up tasks.
Assisting with ad-hoc requests and supporting the implementation of system or process changes.
What You'll Receive
We believe in supporting our people with fantastic benefits, financial wellbeing, and a healthy work-life balance:
Competitive Pay & Bonus: £25,430 per annum plus an annual bonus based on personal and business performance.
Financial Flexibility: Stream app access giving you early, flexible access to a percentage of your pay as you earn it.
Colleague Discounts: 30% off Co-op products and 10% off other brands.
Future Planning: Excellent pension scheme with up to 10% employer contributions.
Health & Wellbeing: Virtual healthcare including GP appointments, mental health support, nutrition/fitness advice, and a 24/7 colleague support service.
Time Off: 28 days holiday plus bank holidays (rising to 32 days with service).
Career Growth: Full training, coaching, study leave support, and endless career progression opportunities.
About You
Experience: Some previous administration experience is required, but no legal background is necessary!
Skills: Great communication skills with the confidence to speak to clients on the phone, excellent organization abilities, and a high level of attention to detail.
Culture Fit: You embrace an inclusive, diverse workplace where everyone belongs and supports one another.