Client Liaison Manager
About this role
Job Advertisement: Client Liaison Manager
Position: Client Liaison Manager (Part-Time)
Location: Hawthorns Eastbourne Care Home, 4 Carew Road, Eastbourne, East Sussex
Salary: £19,500 per annum
Contract Type: Part-Time (Closing Date: 22 October 2026)
Presented by: Supportive Bridge Staffing Agency on behalf of The Hawthorns (Avery Healthcare Group)
About the Role
As a Client Liaison Manager, you will take charge of the sales and marketing processes within our retirement community, ensuring the department runs efficiently day to day. Your expertise will help meet and exceed budget targets, maintain a healthy pipeline of prospective residents, and maximise revenue while upholding our brand standards.
Key Responsibilities:
Ensure sales targets and marketing deadlines are consistently met in accordance with brand standards.
Handle general sales and marketing inquiries from customers, colleagues, brochure requests, and digital channels.
Maintain and manage the pipeline of potential residents, tracking prospective move-ins to maximise occupancy and revenue.
Develop new local contacts and maintain close relationships with key care influencers.
What We Are Looking For
We are looking for a warm, enthusiastic, and target-driven individual who embodies our core values of being caring, supportive, honest, respectful, and accountable.
Essential Requirements: Full UK clean driving licence, exceptional negotiation skills, professional telephone manner, and the ability to effectively prioritise your own workload.
Experience: A background in a previous sales or client-facing position is ideally required.
Compliance: Applicants must have proof of eligibility to work in the UK and undergo a DBS disclosure check (cost met by Avery Healthcare).
Why Join Us? (Benefits & Rewards)
Working with The Hawthorns means joining a vibrant, companionable retirement community where staff wellbeing, career development, and recognition are paramount. Enjoy fantastic benefits:
Competitive Salary: £19,500 per annum for part-time hours.
Career Development: Ongoing training, professional growth opportunities, and apprenticeship options.
Lifestyle Perks: Access to a wide range of leisure and retail discounts.
Supportive Environment: A close-knit team culture dedicated to "creating meaningful lives together."