Partner Risk Delivery Lead

Monzo's Global Ops team works with partners around the world who help deliver services to its customers. As Partner Risk Delivery Lead you would turn Monzo's partner risk standards into day-to-day practice, making sure controls are understood, evidence is reliable and issues are followed through to closure. You would run the Partner Risk Management framework set by the Partner Risk Manager and own agreed areas of delivery from start to finish.

What you would do:

• Keep an accurate record of partner risks, controls, evidence, owners and actions across Monzo's global partner sites
• Support risk assessments and run the calendar for control reviews, evidence updates, testing and reporting
• Review partner evidence carefully, challenge gaps and escalate serious concerns
• Travel to partner locations to carry out operational risk reviews (current sites are in India, Romania and South Africa, with EU plans)
• Track issues, incidents and remediation actions to closure, including root cause analysis
• Keep records of key contract obligations and support onboarding of new partners, service changes and resilience testing
• Produce clear reporting for partner risk governance and improve risk processes and tools

What they are looking for:

• Essential: experience building strong relationships with external partners and working directly with partner account teams and risk leads
• Ability to travel in the UK and internationally when needed
• Strong organisation, planning and attention to detail
• Confidence to challenge constructively when standards are not met
• Clear written and spoken communication and good analytical skills
• Ability to translate frameworks, policies and contract terms into practical expectations

Pay and benefits (as stated by Monzo): £41,300 to £52,250 plus incentive awards and benefits. This is a UK remote role with occasional London meetings; Monzo provides a MacBook and extra support for home working. Monzo states it cannot sponsor visas for this role.

The process includes application questions, a recruiter call, a take-home task and a competency interview. Monzo says applications will close once enough strong applications are received, so applying early is advised.

Apply directly on Monzo's website using the button on this page.