Customer Team Member
About this role
Job Opportunity: Customer Team Member (Glasgow)
Partner Organization: Co-op Food Stores
Recruiting Agency: Supportive Bridge Staffing Agency
Location: Broomhill Shopping Centre, 14 Norby Road, Glasgow, G11 7BN
Salary: £13.04 per hour
Contract Type: Permanent, Full-Time (39 hours per week + regular overtime)
Closing Date: 30-10-2026
About Us
At Supportive Bridge Staffing Agency, we believe that finding the right job should be a collaborative, empowering journey. We are dedicated to connecting enthusiastic candidates with meaningful, stable roles in trusted community businesses. From your first inquiry to your first day on the floor, we are here to support, guide, and champion your career growth.
The Role
We are currently recruiting on behalf of Co-op Food Stores for a friendly and motivated Customer Team Member to join their busy team at the Broomhill Shopping Centre store in Glasgow.
In this fast-moving, hands-on role, you will be a familiar and welcoming face in the community, playing a key part in keeping the store running smoothly and making life easier for customers every day.
What You’ll Do:
Deliver Friendly Service: Provide thoughtful customer service, helping shop-floor visitors and putting things right when needed.
Store Operations: Work hands-on across the shop floor, tills, and the in-store bakery to create a great shopping experience.
Maintain Standards: Keep shelves stocked, ensure stock accuracy, and check prices, dates, and temperatures to keep the store safe and legal.
Promote Community Connection: Champion Co-op Membership and support local and national charity initiatives.
What You’ll Bring
Age Requirement: You must be aged 18 or over for this role, as it may involve working before 6:00 AM or after 10:00 PM.
Passion for People: A genuine enthusiasm for helping others and delivering exceptional customer service.
Flexibility: The ability to work flexibly across a mix of shifts as part of a dedicated team.
Enthusiasm for Retail: An interest in working in a busy retail environment (previous retail experience is not essential, as full training is provided!).
Working Pattern:
Full-time, 39 hours per week on a permanent contract.
Includes a mix of opening, middle, and closing shifts (at least 2 closing shifts and at least 1 weekend shift). Availability can be discussed further at interview.
Compensation & Benefits
When you join Co-op, you are joining a purpose-driven organization owned by its members that puts people first. Enjoy a robust benefits package including:
Competitive Pay: £13.04 per hour for 39 hours a week, plus regular overtime opportunities.
Holiday Allowance: 31 days of holiday per year (including bank holidays, pro-rata).
Everyday Discounts: 30% discount on all Co-op products in-store.
Financial Wellbeing: Access to Wagestream, a money management app that gives you flexible access to your pay as you earn it, plus a pension scheme with up to 10% employer contributions.
Health & Support: 24/7 access to GP appointments, a colleague support programme, and a cycle-to-work scheme.
Growth: Full, paid training provided from day one alongside endless career development resources.