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Senior CRM Operations Manager
MarshmallowLondon (hybrid, 3 days in office)Posted 1d ago
Listed from Marshmallow's own careers website
Full-timeSenior
Visa sponsorship availableSkilled Worker visaCRM ManagerMarketingInsuranceLondonMarshmallow
About this role
Marshmallow is looking for a Senior CRM Operations Manager in London. This is an individual contributor role in the User Experience team.
Visa sponsorship: Marshmallow says on this job page that it is able to offer visa sponsorship for this position.
Marshmallow is a London insurance and car finance company with more than 700 people. The role is hybrid, with three days a week in the London office.
What you'd do:
- Own and develop how the CRM platform is used across the company
- Set up governance for how campaigns are prioritised and managed between teams
- Help colleagues use CRM well while keeping quality consistent
- Use data and testing to improve campaigns and run them smoothly, including segmentation and scheduling
What they ask for:
- Experience in CRM operations or CRM management in an in-house team
- Comfort with autonomy and ownership
- Collaboration with many stakeholders and a commercial, practical mindset
Apply directly on Marshmallow's website using the button on this page.