IMS Customer Propositions Graduate Scheme
About this role
Job Advertisement: IMS Customer Propositions Graduate Scheme
Company: Supportive Bridge Staffing Agency
Location: Edinburgh or Glasgow (Scotland)
Employment Type: Temporary / Graduate Scheme (£32,000 per year)
Programme Start Date: September 6, 2027
Apply By: December 22, 2026 (Note: Roles may close early due to high application volumes)
About the Role
Are you passionate about understanding customer behavior, creative storytelling, and data-driven marketing? Supportive Bridge Staffing Agency is partnering with Tesco Insurance and Money Services (IMS) to recruit talented graduates for their IMS Customer Propositions Graduate Scheme.
Over this structured 2-year rotational scheme based in Edinburgh or Glasgow, you will gain broad experience across proposition development and marketing. You will learn how customer insights shape personalized relationships, and to give you the best start possible, you will even spend time supporting our customers directly as part of our Customer Service team.
What's in it for You?
Competitive Salary: £32,000 per year with performance-related annual bonuses.
Paid Time Off: A generous holiday allowance starting at a minimum of 7.2 weeks (plus opportunities to buy more).
Family & Retirement Support: Colleague pension scheme, enhanced maternity leave pay, shared parental leave policy, and an 8-week paid paternity leave.
Health & Wellbeing: Free 365-day virtual GP service for you and your family.
Colleague Perks: Colleague Clubcard with a 10% discount (increasing to 15% on payday weekends) plus a second card to share, alongside ongoing learning opportunities and award-winning training.
Key Responsibilities
Research & Recommendations: Conduct research using customer feedback and external data to provide actionable recommendations on products and services.
Data & Analytics: Prepare data and analytics reports to help managers make informed, effective decisions.
Campaign & Content Support: Write engaging briefs to align stakeholders and support the deployment and monitoring of marketing campaigns.
Customer Service Foundation: Gain hands-on experience supporting customers directly within our customer service operations.
What We Are Looking For
Creativity & Passion: A passion for people, creativity, and a talent for understanding how to tell a great story.
Curiosity: An inquisitive mind interested in what makes customers tick and how retail or financial market trends shape business decisions.
Collaboration: A desire for fresh thinking, teamwork, and making a genuine difference.